Announcement of support for Microsoft Windows 10 (Digital camera)

August 11, 2015
Updated:December 17, 2015

The new OS of Windows10 has been released from Microsoft. We have confirmed that images in a camera cannot be transferred to a Windows10 PC via a USB cable because the camera doesn’t recognize OS information of Windows10.

Note

  • This symptom happens only when a PC is connected to a camera via a USB cable. So, there is no problem when you use a memory card slot in the PC or a card reader.

We will provide upgraded firmware for models with the symptom by posting the firmware on the Global website.

Applicable Models and Schedule to Release the Upgraded Firmware
The models will be ones which were launched on 2010 or later.

1. Aug. 11, 2015

X-T10

2. Aug. 27, 2015

X-E2, X-Pro1, X100T, X100S, X30, X20 and XQ2

3. Sep. 29, 2015

X-A2

4. Oct. 29, 2015

X-A1, X-E1, X-M1, X10, X100, XF1, XQ1, X-S1
F800EXR, F850EXR, F900EXR, F1000EXR, HS35EXR, HS50EXR, Z2000EXR

5. Dec. 17, 2015

F770EXR, F750EXR, F660EXR, F600EXR, F550EXR, F500EXR, F300EXR, F80EXR, HS30EXR, HS25EXR, HS20EXR, Z1100EXR, Z1000EXR, Z950EXR, Z900EXR, Z800EXR, Z700EXR, JZ500, JZ300 and REAL 3D W3

Note

  • * In case of X-T1 and X-T1 Graphite Silver Edition, the symptom is fixed with firmware version 4.00 or newer.
    Some models are or were sold in specified countries and areas.
  • * Firmware upgrade is not required for models which are not described above and were launched on 2010 and later.
<Updated history>

Dec. 17, 2015
The upgraded firmware of F770EXR, F750EXR, F660EXR, F600EXR, F550EXR, F500EXR, F300EXR, F80EXR, HS30EXR, HS25EXR, HS20EXR, Z1100EXR, Z1000EXR, Z950EXR, Z900EXR, Z800EXR, Z700EXR, JZ500, JZ300, REAL 3D W3 were posted.

Oct. 29, 2015
The upgraded firmware of X-A1, X-E1, X-M1, X10, X100, XF1, XQ1, X-S1,F800EXR, F850EXR, F900EXR, F1000EXR, HS35EXR, HS50EXR, Z2000EXR ware posted.

Sep. 29, 2015
The upgraded firmware of X-A2 were posted.

Aug. 27, 2015
The upgraded firmware of X-E2、X-Pro1、X100T、X100S、X30、X20 and XQ2 were posted.

Aug. 21, 2015
The schedule to provide X-A2 firmware is changed to the end of Sep 2015 from the end of Aug 2015.

For inquiries on information in this media release, contact:

Media Contact:
FUJIFILM Corporation
Corporate Communications Div.
TEL: +81-3-6271-2000
Customer Contact:
Please contact your nearest Fujifilm office.
For information on Fujifilm subsidiaries and distributors, please access the following URL.
http://www.fujifilm.com/worldwide/