Regarding Malfunction of FUJIFILM X-H1

March 22, 2018
Updated: March 30, 2018

To our valued customers

Thank you very much for purchasing and using our products.

We have discovered two malfunctions in the recently launched FUJIFILM X-H1.
They are as follows:

  1. 1. In the EF (E-FRONT CURTAIN SHUTTER) setting, the warning of “TURN OFF THE CAMERA AND TURN ON AGAIN” could appear in rare cases when the FLICKER REDUCTION setting is ON.
  2. 2. Switching the CUSTOM setting can make the ISO AUTO setting return back to default when the ISO AUTO setting is changed.

We have identified the cause and plan to release an upgraded firmware to address these malfunctions. This firmware is available.

We deeply apologize for any inconvenience this may cause.

We are always working to improve the quality of our products. Your understanding is very much appreciated.

[ X-H1 Ver.1.01Download Page ]

<Updated history>
March 30, 2018
Updated firmware (Ver.1.01) to fix the malfunction above was released.

For enquiries on information in this media release, contact:

Customer Contact:
Please contact your nearest Fujifilm office.
For information on Fujifilm subsidiaries and distributors, please access the following URL.
http://www.fujifilm.com/contact/index.html