FinePix F500EXR Firmware Update Ver.1.13

Troubleshooting (Error messages and responses)

Cause
There is no Memory card in the camera.
Response
Load the Memory card containing the firmware upgrade into the camera.
Cause
The camera cannot read the Memory card because it is not formatted.
Response
Reformat the Memory card and then copy the firmware upgrade onto the card again.
Cause
The camera cannot read the Memory card.
Response
There may be a fault with the card or camera. Consult an authorized FUJIFILM service facility.
Cause
The Memory card loaded in the camera does not contain the firmware upgrade.
Response
Copy the firmware upgrade onto the card and then reload it into the camera.
Cause
The camera cannot read the firmware upgrade file on the Memory card.
Response
Download the firmware upgrade again, copy it onto the Memory card again and then load the card into the camera.
Cause
The firmware upgrade on the Memory card is no newer than the firmware currently on the camera.
Response
The currently installed firmware is the latest version, so no firmware upgrade is required.
Cause
The firmware upgrade on the Memory card is not for this camera.
Response
Download the correct firmware upgrade for your camera model, copy it onto the Memory card and then load the card into the camera.
Cause
The AC adapter is not connected.
Response
Connect the AC adapter before upgrading the firmware.
Cause
Firmware upgrading was not completed successfully for some reason.
Response
Request repairs at an authorized FUJIFILM service facility.

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