CSG customer service and support

Improving our service and support to CSG customers

To improve your online experience and give you access to the full FUJIFILM Business Innovation family, we have integrated the CSG website to FUJIFILM Business Innovation. This ensures everything you need - from printers to software and technology – is now all in one place.

This is all a part of our “New year, New level of service” commitment to you – our program focused on providing you with enhanced service, support and world-class business solutions. With customers at the heart of what we do, these enhancements mean better services, greater transparency and improved support for your business.

Need to get in contact with someone about your CSG service? Please see below. We're here to ensure you get the support you need.

Service and support

Our website may have moved, but how you request service and support remains the same.

You can continue to reach our dedicated CSG print support team by phone or email.

Consumables and supplies

Items such as toner, drums or paper continue to be ordered through CSG print support.

For FUJIFILM Business Innovation devices, your printer will automatically tell us when you need more.

Account enquiries

Still on a CSG contract? We have a dedicated team for your billing and account enquiries.

Any new agreements will be provided by FUJIFILM Business Innovation – giving you access to the full FUJIFILM Business Innovation customer experience.

New solutions

You now have access to the full suite of FUJIFILM Business Innovation products and services. This includes IT and technology solutions from CodeBlue Australia and Upstream Solutions.

To find out more, chat with your account manager.

Contact the Team

Place Order

Call 1800 985 445

Get in touch

Our dedicated CSG service teams are here to help and can be reached via the contact details below. Customer feedback can now also be provided via the FUJIFILM Business Innovation Contact Us page.

Phone: 1800 985 445

Email: info@csg.com.au

Support, service and consumables: printsupport@csg.com.au or 1800 985 445