Our Clients
Fujifilm Data Management Solutions (DMS) supports enterprise and government organisations with secure communications, digitisation and content services across Australia. We help teams deliver high-volume customer and community communications through print and digital channels, with controlled processes, delivery visibility and operational reporting.
Our clients typically operate in regulated or high-trust environments where accuracy, timeliness and auditability matter. We support delivery programs that are designed to run as part of day-to-day operations, not one-off projects.
Where our clients operate
We commonly support organisations with high-volume customer communications, sensitive information handling, strict governance requirements and complex delivery timelines. This includes billing and notices, service disruption communications, appointment and renewal reminders, regulatory and policy updates, claims and application processing and records digitisation programs.
Industries we support
We work across industries where secure communications, digitisation and compliance requirements intersect with operational delivery.
Government and electoral
Public-facing programs, regulated communications and records digitisation and retention requirements.
Banking and financial services
Statements, notices and customer updates with channel controls, delivery reporting and governance.
Insurance
Claims digitisation and communications that require accuracy, timeliness and auditability.
Utilities
Billing and service communications at scale, including time-critical customer notifications.
Roads and transport
Operational notices, customer updates and digitisation programs for service environments.
Telcos
High-volume customer messaging and communications workflow support.
Education
Student communications, operational workflows and secure online data capture.
Healthcare
Secure document workflows and communications aligned to privacy and governance requirements.
How we support clients
Clients engage Fujifilm DMS to reduce complexity and improve control across communications and document lifecycles. Engagements commonly include a mix of the following:
High-volume communications delivery
Delivery across print, post, email and mobile messaging, supported by controlled templates, operational rules and reporting for visibility over outcomes.
Secure digital access to documents
Controlled access to documents and statements through secure links or portals, reducing attachment risk and supporting auditable user access and retrieval.
Digitisation and document lifecycle workflows
Digitising physical records and supporting downstream use through structured capture, quality controls and governance-aligned management of the digitised output.
Operational governance and reporting
Processes and reporting that support operational control, delivery assurance, auditability and ongoing improvement across communications programs.
Common program types
Billing, notices and regulated communications
High-volume delivery programs that require accuracy, delivery visibility and clear governance across physical and digital channels.
Customer service and time-critical notifications
Service updates, reminders and operational communications where timing and confirmation outcomes are important.
Digitisation and records compliance
Digitisation programs that require structured capture, quality checks and retention-aligned handling of records and outputs.
What clients typically need from us
- Reliable high-volume delivery with controlled content and channel rules
- Reduction in attachment risk using controlled digital access pathways
- Operational visibility through delivery outcomes and reporting
- Digitisation programs aligned to retention, privacy and governance expectations
Explore resources and further detail
For industry-specific pages and practical articles, browse the Fujiflm DMS solutions site. This provides deeper content while keeping the corporate site focused on company positioning and navigation.
Talk to us about your requirements
If you are planning a communications program, digitisation initiative or a shift from paper to digital delivery, we can help scope requirements and recommend an approach aligned to operational and governance needs.
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