Meet the Team

 

Behind every great business is a team of excellent people. At FUJIFILM Data Management Solutions (FUJIFILM) we are proud of our employee’s ability to consistently meet and exceed our client’s needs. The average staff tenure extends beyond seven years and we pride our company on being a great place to work.

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Brett Matthews – Managing Director

Brett is the Managing Director at FUJIFILM Data Management Solutions. Brett joined the business in May 2010 as the Chief Financial Officer leading the Finance and Commercial teams and was appointed as Managing Director in July 2018.  Accredited as a Chartered Accountant with professional experience with PWC, Brett has 15+ years’ experience in senior executive roles with the George Patterson Advertising Group, Nine Entertainment Group, Warner Bros., Rentokil Initial and Salmat. In these roles, he has led large teams advising businesses on their strategic and operational objectives. Brett is a results driven leader with commercial and strategic expertise in restructuring businesses, M&A activities, developing high performing teams and driving business performance.

Keith has 30 years hands-on experience in business and technology leadership roles across sales, delivery and management in the customer communications and business process outsourcing industry. His team is now leading the charge in providing the most innovative document management solutions to the Asia Pacific. He has rich and direct experience in delivering solutions for customer in industries such as banking, insurance and wealth and superannuation, telecommunications and government.

Keith Grieves – CTO & Deputy Managing Director

Keith has 30 years hands-on experience in business and technology leadership roles across sales, delivery and management in the customer communications and business process outsourcing industry. His team is now leading the charge in providing the most innovative document management solutions to the Asia Pacific. He has rich and direct experience in delivering solutions for customer in industries such as banking, insurance and wealth and superannuation, telecommunications and government.

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Tim Smith – Sales & Marketing Executive General Manager

Tim has been an industry leader for more than 25 years. His extensive experience in Sales and insightful understanding of the industry has driven the continuous evolution of FUJIFILM. Originally with Salmat, Tim started his career with the largest business outsourcing provider in Australia. Tim was involved in the successful transformation of Salmat BPO to FUJIFILM. Directly reporting to the CEO, he is leading sales engagement across the region to provide the organisations in Asia Pacific with more efficiency, engagement and effectiveness.

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Rebecca Linton – General Manager, QLD

Rebecca has over 20 years’ experience in the Print and Mail House industry having held a number of General Management positions across a number of Australia’s premier Mail Houses. As the General Manager of Queensland, her role is to ensure that FUJIFILM is continually pioneering new technology ideas within the printing and online digital industries. Primarily Rebecca is responsible for managing the Sales and Contract’s function for FUJIFILM QLD, ensuring that these functions co-ordinate to maintain an effective and efficient system. More recently she has led the team in working on a number of new solution releases that provide a broader range of platform as a service (PaaS) opportunities for our client and prospects.

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Mark Bongiorno – General Manager, VIC & NT

Mark has over 22 years experience with FUJIFILM. Initially, Mark was the financial controller of the FUJIFILM imaging division and has since held positions of commercial manager, state sales manager, national account manager and general manager. Mark is responsible for ensuring that all client requirements are met, and that we maintain a viable and successful business. Mark focuses on end-to-end reconciliation, employee welfare and engagement, and customer satisfaction. Mark holds the qualifications of Bachelor of Commerce, CPA, and FCIS.

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Paul Gibson – General Manager, NSW

Paul has worked in the Business Process Outsourcing industry and with FUJIFILM for over 20 years. During Paul’s time at FUJIFILM he has held several roles including business development manager, sales manager and now he leads the largest single business unit at in FUJIFILM with over 600 staff. Paul has strong involvement in the Lifestyle Inventory program (LSI) and the Hermann Brain Dominance Indicator Program (HBDI), which FUJIFILM undertakes with its staff to improve the culture and engagement of all employees. Paul attended Auckland University, and has participated in numerous courses while working for FUJIFILM.

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Ben Waters – General Manager, WA & SA

Ben has 15 years’ experience in the print and mailing industry. Ben’s background in management extends to having been responsible for running Australia’s largest corporate mail house operation across various states and also being a founding partner of Mailforce. Ben has extensive knowledge of direct mail marketing, business process outsourcing and contract management. Ben has worked with State and Federal Government on some of Australia’s largest communication campaigns and has been involved in numerous BPO projects within banking, insurance and government sectors. Ben is a member of several industry and professional bodies and has served as the state executive of the Australian Direct Marketing Association (ADMA) in a number of Australian states including Western Australia.

Julie Croft

Julie Croft – Group Human Resources Manager

Julie is responsible for developing and executing the group strategy and leading the HR Team in delivering effective business support to achieve strategic goals. This encompasses providing guidance and support in employee relations and welfare, learning and development, compensation and reward programs and work health/safety. Julie has extensive experience in the industry having worked in a range of diverse functions including project management, IT and operational management roles and previously managed People & Culture for Salmat QLD across multiple business units. Julie holds a Bachelor of Commerce Degree, is registered as a Justice of the Peace (QLD) and is a member of AHRI.

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John May – Head of Solutions

John manages a team of Business Solutions Consultants providing technical pre-sales and consulting services to the clients of FUJIFILM. The Solutions team are highly skilled subject matter experts with detailed technical knowledge of industry best practice and of the FUJIFILM products and services. John has more than 30 years IT experience with primary focus on large systems design and implementation. He has been responsible for IT Infrastructure and Enterprise Content Management solutions for his past 18 years with FUJIFILM. He was instrumental in the development of our electronic archive and workflow strategy and has been intimately involved in the design and delivery of all of our content management solutions including electronic archive and customer self-service for major financial institutions in Australia and across Asia Pacific.

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Adam Lowry – Head of Platform and Product

Adam manages the Product Development and Platform team providing technical pre-sales and consulting services to the clients of FUJIFILM. The Solutions team are highly skilled subject matter experts with detailed technical knowledge of industry best practice and of FUJIFILM products and services. Adam’s industry experience spans over 20 years in client facing roles and leading technical teams. Adam holds a Bachelor of Surveying (Computer Science).

Digital Services

As your customers are increasingly taking up digital technologies we understand the importance of meeting their preferences for communicating across various channels.

Inbound Services

 

Digitally consolidate and automate labour intensive manual business processes to be more efficient, reduce costs and respond to your customers quickly and accurately.

Outbound Services

Your ability to produce engaging customer communications via full colour print or digital channels from our quality and security certified operations across the region allows you to communicate accurately and efficiently with your customers.

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