Outbound Services

Fujifilm Data Management Solutions (DMS) provides secure, high-volume outbound communication services across print, post, email, SMS and controlled digital delivery. Our national production and delivery network supports enterprise and government programs that require accurate, compliant and timely communication with customers, stakeholders and communities.

Whether you are sending statements, service updates, appointment reminders, regulatory notices or digital documents, our multi channel platform ensures each communication is delivered through the most appropriate channel while maintaining full auditability and operational control.

Explore outbound services

Delivering outbound communications with precision and compliance

We manage the end-to-end production and delivery lifecycle for regulated outbound communications, from data preparation and template control to delivery tracking, reporting and secure access. With local production centres and ISO-certified processes, Fujifilm DMS supports organisations that require reliable, high-integrity communication across both physical and digital channels.

Outbound channels we support

Print and post

Our national print and mail network supports large volume statements, letters, regulatory notices and customer communications with in state lodgement across Sydney, Melbourne, Brisbane, Perth and Adelaide.

  • Address quality processing and barcoding
  • Production reconciliation and chain-of-custody controls
  • Intelligent insertion and matching
  • Secure returned mail capture and reporting

Email fulfilment

Email delivery supports service notifications, onboarding, renewals, arrears notices and updates using structured templates and controlled rules. Messages are generated directly from your data for consistent formatting and auditing.

  • Tracked delivery outcomes and link activity
  • Contact preference management and suppression rules
  • Secure link options for documents and forms
  • Integrated multi channel execution

SMS and MMS messaging

SMS and MMS provide fast, compliant delivery of urgent alerts, appointment confirmations, reminders and service updates. Messages can include attachments or mobile friendly forms to streamline customer engagement.

  • Pacing and throttling to align with operational windows
  • Delivery tracking and confirmation reporting
  • Support for regulated communications workflows
  • Template control and structured message formats

Secure digital delivery

Secure digital delivery supports documents and statements that require controlled access or reduced attachment risk, enabling compliant distribution of sensitive information through SecureLink, Digital Forms and ViewDocs.

  • Token-based or time-limited digital retrieval
  • Structured form capture using Digital Forms
  • Online portals for statements and documents
  • Full audit logging for user interactions

Key outbound capabilities

  • High-volume print, email, SMS and digital delivery
  • Template governance and controlled content release
  • Address cleansing and delivery optimisation
  • Returned mail handling and remediation
  • Data preparation, cleansing and quality checks
  • Multi channel execution from a single data feed
  • Full chain-of-custody and ISO-certified operations
  • Customisable throttling and operational pacing
  • Secure digital retrieval through SecureLink and ViewDocs
  • Metadata tracking for delivery and engagement
  • Compliance reporting for regulated programs
  • Integration options for CRM and workflow platforms

Explore our outbound services

Learn how Fujifilm DMS can support compliant, high-integrity delivery of your customer communications across print, email, SMS and secure digital channels.

Learn more about outbound workflows

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