About the impact of our Mac OS X printer drivers for macOS Monterey 12.3

March 7, 2022

Dear Customers,
First of all, we would like to thank you for your continuous patronage towards Fujifilm (erstwhile Fuji Xerox) products.

In our internal compatibility test for macOS Monterey 12.3 Beta, we found the potential issue of the printing function in the use of our current Mac OS X printer drivers on macOS Monterey 12.3.

Due to above mentioned situation, we would recommend our customers to confirm the symptoms before upgrading macOS to macOS Monterey 12.3.

Details of symptom

We confirmed by our testing that the print jobs cannot be proceeded as they are not sent to the printer after they are stored in the print spooler on Mac OS X when you use our current Mac OS X printer drivers in the upgraded environment to macOS Monterey 12.3.

  • NoteThis symptom is found on macOS Monterey 12.3 Beta as of March 2, 2022; hence, the symptom may change after the final release of macOS Monterey 12.3.

Affected drivers

The symptom is caused by our printer drivers for Mac OS X currently available for our products. Please refer to “Affected model list”.
Please note that we confirmed the PostScript drivers works properly without this issue.

Countermeasure for the symptom

Mac OS X printer drivers currently available do not support macOS Monterey 12.3.
We plan to release the improved version of Mac OS X printer drivers in the middle of March 2022.
If macOS Monterey 12.3 is available before our release of the fixed printer drivers, we would recommend our customers to wait the macOS upgrading.

Workaround

In case that you may face this symptom using our Mac OS X printer drivers after upgrading macOS Monterey 12.3, please refer to the workarounds explained below.

  1. Please use AirPrint feature
  2. Please use the print function of CentreWare Internet Services (CWIS) or Internet Service of our products by converting the target files to PDF format using Adobe Acrobat, etc.
    • NotePlease refer to Help for CentreWare Internet Services or Internet Service about the details of procedure.

Affected model list

Those models not listed do not have this issue.

Affected model
Apeos C7070 / C6570 / C5570 / C4570 / C3570 / C3070
Apeos C8180 / C7580 / C6580
ApeosPort 3560 / 3060 / 2560
ApeosPort 5570 / 4570
ApeosPort C3060 / C2560 / C2060
ApeosPort C7070 / C6570 / C5570 / C4570 / C3570 / C3070
ApeosPort Print C5570
ApeosPort-IV 3065 / 3060 / 2060
ApeosPort-IV 5070 / 4070 / 3070
ApeosPort-IV 7080 / 6080
ApeosPort-IV C4430
ApeosPort-IV C5570 / C4470 / C3371 / C3370 / C2270
ApeosPort-IV C5575 / C4475 / C3375/ C3373 / C2275
ApeosPort-IV C7780 / C6680 / C5580
ApeosPort-V 3065 / 3060 / 2060
ApeosPort-V 4020
ApeosPort-V 5070 / 4070
ApeosPort-V 7080 / 6080
ApeosPort-V C3320
ApeosPort-V C7775 / C7775 T2 / C6675 / C6675 T2 / C5575 / C5575 T2 / C4475 / C4475 T2 / C3375 / C3375 T2 / C3373 / C3373 T2 / C2275 / C2275 T2
ApeosPort-V C7776 / C6676 / C5576 / C4476/ C3376 / C3374 / C2276
ApeosPort-V C7780 / C7780 T2 / C6680 / C6680 T2 / C5580 / C5580 T2
ApeosPort-V C7785 / C6685 / C5585
ApeosPort-VI C7771 / C6671 / C5571 / C4471 / C3371 / C3370 / C2271
ApeosPort-VII 5021 / 4021
ApeosPort-VII C4421 / C3321
ApeosPort-VII C7773 / C6673 / C5573 / C4473 / C3373 / C3372 / C2273
ApeosPort-VII C7788 / C6688 / C5588
ApeosPort-VII CP4421
ApeosPort-VII P5021
ApeosPro C810 / C750 / C650
DocuCentre-IV C5570 / C4470 / C3371 / C3370 / C2270
DocuCentre-IV 3065 / 3060 / 2060
DocuCentre-IV 5070 / 4070
DocuCentre-IV 7080 / 6080
DocuCentre-IV C2265 / C2265N / C2263 / C2263N
DocuCentre-IV C4430
DocuCentre-IV C5575 / C4475 / C3375/ C3373 / C2275
DocuCentre-IV C7780 / C6680 / C5580
DocuCentre-V C7775 / C7775 T2 / C6675 / C6675 T2 / C5575 / C5575 T2 / C4475 / C4475 T2 / C3375 / C3375 T2 / C3373 / C3373 T2 / C2275 / C2275 T2
DocuCentre-V 3065 / 3060 / 2060
DocuCentre-V 5070 / 4070
DocuCentre-V 7080 / 6080
DocuCentre-V C2265 / C2263
DocuCentre-V C5580 / C5580 T2 / C6680 / C6680 T2 / C7780 / C7780 T2
DocuCentre-V C7776 / C6676 / C5576 / C4476 / C3376 / C3374 / C2276
DocuCentre-V C7785 / C6685 / C5585
DocuCentre-VI C7771 / C6671 / C5571 / C4471 / C3371 / C3370 / C2271
DocuCentre-VII C7773 / C6673 / C5573 / C4473 / C3373 / C3372 / C2273
DocuCentre-VII C7788 / C6688 / C5588
DocuPrint 3055 / 2065
DocuPrint 3105
DocuPrint 4408 d / 4405 d / 3508 d / 3505 d / 3208 d / 3205 d
DocuPrint 5105 d
DocuPrint C2255
DocuPrint C3055DX / C3055
DocuPrint C3300 DX / C2200
DocuPrint C3555 d / C2555 d
DocuPrint C5005 d
DocuPrint C5155 d
DocuPrint CM415 AP
DocuPrint CM505 da
DocuPrint CP475 AP
DocuPrint CP555 d / CP505 d
DocuPrint M465 AP
DocuPrint P475 AP
DocuPrint P508 d / P505 d
Fuji Xerox Color C70 / C60
PrimeLink C9070 / C9065
Fuji Xerox D125 / D110 / D95
Fuji Xerox D136
Fuji Xerox B9136 / B9125 / B9110 / B9100
Revoria Press E1136 / E1125 / E1110 / E1100

Contact

Please visit the FUJIFILM Business Innovation support website for more details:

https://support-fb.fujifilm.com/