FUJIFILM Business Innovation

FUJIFILM Business Innovation Product Safety Key Principle

Here, we will introduce the quality assurance activities performed by FUJIFILM Business Innovation and our affiliated companies to gain customer satisfaction and trust through providing our products.

FUJIFILM Business Innovation and its affiliates (hereinafter referred to as FUJIFILM Business Innovation) will pay thoroughgoing consideration to provide safe-designed products with the view for Safety First. Hereby, FUJIFILM Business Innovation will strive to sustain and gain higher reliance from customers.

  1. Compliance
    FUJIFILM Business Innovation will comply with the requirements stipulated by laws and regulations regarding product safety.
  2. Establishment of FUJIFILM Business Innovation’s Action Plan
    According to the Key Principle, FUJIFILM Business Innovation will establish FUJIFILM Business Innovation’s Action Plan on the subject of product safety and facilitate it to make continual improvement. Hereby, FUJIFILM Business Innovation will make best efforts to foster a corporate culture of “Customer First” and “Product Safety Ensuring.” FUJIFILM Business Innovation will maintain and enhance Product Safety Management System that harmonizes with FUJIFILM Business Innovation’s Action Plan.
  3. Quality Control for Ensuring Product Safety
    FUJIFILM Business Innovation will carry out quality control in all processes of product planning, development, production, sales/service and disposal. Continual improvement shall apply.
  4. Information Collection, Disclosure and Report of Product Safety Incidents
    FUJIFILM Business Innovation will positively collect information on product safety incidents and concerns from customers. FUJIFILM Business Innovation will ensure proper information disclosure and transparency to customers. Moreover, if a critical product safety incident of FUJIFILM Business Innovation products occurs, FUJIFILM Business Innovation will promptly report it to a competent administration according to laws.
  5. Product Recall
    As occasion arises; FUJIFILM Business Innovation will take a measure (e.g., product recall) in order to prevent risk and its increment due to product safety incidents. Moreover, FUJIFILM Business Innovation will promptly notify it to users in a proper way. FUJIFILM Business Innovation will strive to trace customers to notify all of them.
  6. Preventive Measures of Product Safety Incidents and Employee Training
    To ensure reliable and safe product from development, production and service; FUJIFILM Business Innovation will provide employees with on-the-job training, education regarding regulatory compliance, preventive measures against product safety incidents and continual improvement on product safety.