Notice of the impact on FUJIFILM products and the response to the discontinuation of Basic authentication for SMTP authentication in Microsoft Exchange Online
March 7, 2025
April 25, 2025
June 20, 2025
September 2, 2025
October 10, 2025
Dear Customers,
Thank you very much for your continued use of our products.
Microsoft has announced that it will discontinue support for Basic authentication for SMTP authentication for its Exchange Online service after March 1, 2026 (Previously announced as September 2025 or later, but the postponement was announced on June 11, 2025).
This may affect the ability of our products (MFPs/printers) to send e-mail.
As response to the above statement, be kindly informed of the impact on our products and workaround as follows.
Changes since the previous notice on August 15, 2025
Following the previous notice, Microsoft notified us of “Notice on Changes to the TLS Cipher Suite Support in Microsoft365 Service.”
As a result, the compliance deadlines from the previous notice have changed as follows.
- Workaround type (1) : Not Affected
- Workaround type (2) : Deadline moved up from March 1, 2026 to October 20, 2025
We have updated the following article content to reflect this change.
End date of support for Basic Authentication in SMTP Authentication
After March 1, 2026.
https://techcommunity.microsoft.com/blog/exchange/exchange-online-to-retire-basic-auth-for-client-submission-smtp-auth/4114750
However, for products in Workaround Type (2), as mentioned in the “Changes since the Previous Notice” section above, please complete your workaround by October 20, 2025.
Impact on our Products
If you have set up an Exchange Online email account and password for our product and are using the Exchange Online SMTP server (i.e., you have set "smtp.office365.com" as the SMTP server address), the email sending functions listed in the table below will not be available.
In such cases, the events listed in the "Description of Events" column will also occur.
| Feature | Occurring Events |
|---|---|
| Email scanned data Fax via internet |
|
| E-mail notification Forward faxed data to specified e-mail address. Read receipt/Delivery receipt. Forward document stored in digital box to specified e-mail address in accordance with job flow |
Note that this error is not displayed in the panel but can be confirmed on the display/report of error records in Internet Servers. |
- *1 027-779: Authentication failure with SMTP-AUTH, 016-781: Server connection error
In order to avoid those events, please check the "List of Affected Products" described below and take the measures described in the "Workaround" section.
Target Products
A list of affected products is posted at the end of this page. Please check the classification of each product and take the actions described in the "Workaround" section.
Workaround
Please refer to the "Workaround Type" column in the "List of Affected Products" and take either of the following actions type (1) or type (2) accordingly.
Type (1)
Please update the firmware and change the settings after the update. For the release date of the firmware, please refer to the "Scheduled release date of the firmware" column in the "List of Affected Products".
Detailed setup instructions are available. After updating to the countermeasure firmware, follow the instructions to perform OAuth 2.0 authentication settings and authorization flow for each device from Internet Services.
Please select and refer to the setup instructions appropriate for the product you are using. The setup instructions for each product are indicated by symbols in the “Setup Instructions” column of the “List of Affected Products.”
A) Setup Instructions (for products with “A” in the “Setup Instructions” column)
B) Setup Instructions (for products with ‘B’ in the “Setup Instructions” column)
Please review the following restrictions and notes.
Restrictions and precautions of the fixed version firmware
- Restriction: When using OAuth2.0 authentication for SMTP, an account (e-mail address) must be assigned to each device. It is also possible to share the same email account between multiple devices. E-mail sender (From:) sent from its device has e-mail address assigned to the device.
- If e-mail sender is changed, authentication error occurs when e-mail is sent.
- To prevent authentication error at e-mailing, please set 'Use Email Address of Logged-In User' to 'Disabled' and 'Edit "From" Field' to 'Disabled'.
- Additionally, if Login Credentials for Email Send has been set to "Remotely Authentication User", please change it to “System” before authentication for SMTP is implemented by OAuth2.0.
Type (2)
Please use an email service other than Exchange Online.
Related Information
Microsoft Announcement: Exchange Online to retire Basic auth for Client Submission (SMTP AUTH)
Notice on Changes to the TLS Cipher Suite Support in Microsoft365 Service
Contact
Please visit FUJIFILM Business Innovation support website to find for more details:
https://support-fb.fujifilm.com/
List of Affected Products
The affected products are listed below. Please check the "Workaround type" column and follow the aforementioned "Workaround" section.
Asia(exept India) and Oceania
| Product name | Workaround type | Planned Period or Countermeasure Firmware Versions | System Version | Setup Instruction |
|---|---|---|---|---|
| Apeos 2150 ND/Apeos 2150 NDA | (2) | None | - | |
| Apeos 2150 N/Apeos 2350 NDA | (2) | None | - | |
| Apeos 4620 SDF/4620 SZ/4620 SX | (1) | Under planning | - | |
| Apeos 3560/3060/2560 Apeos 3560 GK/3060 GK/2560 GK |
(1) | 1.50.4 | 25.4.1 | A |
| Apeos 5570/4570 Apeos 5570 GK/4570 GK |
(1) | 1.50.3 | 25.3.11 | A |
| Apeos 5330/4830 | (1) | 1.50.3 | 25.3.11 | A |
| Apeos 6340 | (1) | 1.50.3 | 25.3.11 | A |
| Apeos 7580/6580 | (1) | 1.50.3 | 25.3.11 | A |
| Apeos C325 dw/C325 z | (1) | 202505300244 | - | A |
| Apeos C328 df / C328 dw | (1) | 202505300244 | - | A |
| Apeos C2450 S | (1) | October 2025 | - | |
| Apeos C3060/C2560/C2060 Apeos C3060 GK/C2560 GK/C2060 GK |
(1) | 1.50.4 | 25.4.1 | A |
| Apeos C3567 /C3067 /C2567 Apeos C3567 GK/C3067 GK/C2567 GK |
(1) | 1.1.3 | 25.3.31 | A |
| Apeos C3061 / C2561 / C2061 Apeos C3061 GK/C2561 GK/C2061 GK |
(1) | 1.1.3 | 25.3.31 | A |
| Apeos C4030/C3530 | (1) | 1.50.3 | 25.3.11 | A |
| Apeos C5240 | (1) | 1.50.3 | 25.3.11 | A |
| Apeos C7070/C6570/C5570/C4570/C3570/C3070/C2570 Apeos C7070 GK/C6570 GK/C5570 GK/C4570 GK/C3570 GK/C3070 GK |
(1) | 1.50.3 | 25.3.11 | A |
| Apeos C7071/C6571/C5571/C4571/C3571/C3071 Apeos C7071 GK/C6571 GK/C5571 GK/C4571 GK |
(1) | 1.1.3 | 25.4.10 | A |
| Apeos C8180/C7580/C6580 | (1) | 1.50.3 | 25.3.11 | A |
| ApeosPort-IV 3065/3060/2060 | (2) | None | - | |
| ApeosPort-IV 3065 R/2060 R | (2) | None | - | |
| ApeosPort-IV 5070/4070/3070 | (2) | None | - | |
| ApeosPort-IV 7080/6080 | (2) | None | - | |
| ApeosPort-IV C4430 | (2) | None | - | |
| ApeosPort-IV C5570/C4470/C3370/C3371/C2270 | (2) | None | - | |
| ApeosPort-IV C5570R /C3370R | (2) | None | - | |
| ApeosPort-IV C5575/C4475/C3375/C3373/C2275 | (2) | None | - | |
| ApeosPort-IV C5575R /C3375R | (2) | None | - | |
| ApeosPort-IV C7780/C6680/C5580 | (2) | None | - | |
| ApeosPort-V 3065/3060/2060 | (2) | None | - | |
| ApeosPort-V 4020 | (2) | None | - | |
| ApeosPort-V 5070/4070 | (2) | None | - | |
| ApeosPort-V 7080/6080 | (2) | None | - | |
| ApeosPort-V C3320 | (2) | None | - | |
| ApeosPort-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 | (2) | None | - | |
| ApeosPort-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 T2 | (2) | None | - | |
| ApeosPort-V C7776/C6676/C5576/C4476/C3376/C3374/C2276 | (2) | None | - | |
| ApeosPort -V C5576R /C3376R | (2) | None | - | |
| ApeosPort-V C7780/C6680/C5580 | (2) | None | - | |
| ApeosPort-V C7780/C6680/C5580 T2 | (2) | None | - | |
| ApeosPort-V C7785/C6685/C5585 | (2) | None | - | |
| ApeosPort-VI C7771/C6671/C5571/C4471/C3371/C2271 | (1) | 1.61.1 | 25.06.26 | B |
| ApeosPort-VI C5571 R/C3371 R | (1) | 1.61.1 | 25.06.26 | B |
| ApeosPort-VII 5021 / 4021 | (1) | 1.62.0 | 25.03.06 | A |
| ApeosPort-VII C4421 / C3321 | (1) | 1.62.0 | 25.03.14 | A |
| ApeosPort-VII C7773/C6673/C5573/C4473/C3373/C3372/C2273 | (1) | 1.62.0 | 25.4.25 | B |
| ApeosPort-VII C5573 R / C3373 R | (1) | 1.62.0 | 25.4.25 | B |
| ApeosPort-VII C7788/C6688/C5588 | (1) | 1.62.0 | 25.4.25 | B |
| ApeosPort-VII CP4421 | (1) | 1.62.0 | 25.03.14 | A |
| ApeosPort-VII P5021 | (1) | 1.62.0 | 25.03.06 | A |
| ApeosPort 3410SD | (1) | Under planning | - | |
| ApeosPort 4020SD | (1) | Under planning | - | |
| ApeosPort 4730SD | (1) | Under planning | - | |
| ApeosPort 3560/3060/2560 | (1) | 1.62.0 | 25.03.06 | A |
| ApeosPort 5570 / 4570 | (1) | 1.62.0 | 25.03.06 | A |
| ApeosPort C2410SD | (1) | Under planning | - | |
| ApeosPort C3320SD | (1) | Under planning | - | |
| ApeosPort C3830SD | (1) | Under planning | - | |
| ApeosPort C3060/C2560 / C2060 | (1) | 1.62.0 | 25.03.06 | A |
| ApeosPort C7070/C6570/C5570/C4570/C3570/C3070/C2570 | (1) | 1.62.0 | 25.03.06 | A |
| ApeosPort Print 3410SD | (1) | Under planning | - | |
| ApeosPort Print 4020SD | (1) | Under planning | - | |
| ApeosPort Print 4730SD | (1) | Under planning | - | |
| ApeosPort Print C2410SD | (1) | Under planning | - | |
| ApeosPort Print C3320SD | (1) | Under planning | - | |
| ApeosPort Print C3830SD | (1) | Under planning | - | |
| ApeosPort Print C5570 | (1) | 1.62.0 | 25.03.06 | A |
| ApeosPrint 4620 SDN/4620 SDW | (1) | Under planning | - | |
| ApeosPrint 4560 S/3960 S/3360 S ApeosPrint 3960 SGK/3360 SGK |
(1) | 1.50.3 | 25.3.11 | A |
| ApeosPrint 5330 | (1) | 1.50.3 | 25.3.11 | A |
| ApeosPrint 6340 | (1) | 1.50.3 | 25.3.11 | A |
| ApeosPrint C325 dw | (1) | 202505300332 | - | A |
| ApeosPrint C328dw / C328 | (1) | 202505300332 | - | A |
| ApeosPrint C4030 | (1) | 1.50.3 | 25.3.11 | A |
| ApeosPrint C5240 | (1) | 1.50.3 | 25.3.11 | A |
| ApeosPrint C5570 ApeosPrint C5570 GK |
(1) | 1.50.3 | 25.3.11 | A |
| ApeosPro C810/C750/C650 | (1) | 1.50.3 | 25.3.11 | A |
| ApeosPro C810/C750/C650 for Photo | (2) | None | - | |
| ApeosWide 6050 / 3030 | (1) | 1.2.48 | A | |
| DocuCentre-IV 3065/3060/2060 | (2) | None | - | |
| DocuCentre-IV 5070/4070 | (2) | None | - | |
| DocuCentre-IV 7080/6080 | (2) | None | - | |
| DocuCentre-IV C2260 | (2) | None | - | |
| DocuCentre-IV C2265/C2263 | (2) | None | - | |
| DocuCentre-IV C2265 N/C2263 N | (2) | None | - | |
| DocuCentre-IV C2263 L | (2) | None | - | |
| DocuCentre-IV C4430 | (2) | None | - | |
| DocuCentre-IV C5570 / C4470 / C3370 / C3371 / C2270 | (2) | None | - | |
| DocuCentre-IV C5575/C4475/C3375/C3373/C2275 | (2) | None | - | |
| DocuCentre-IV C7780/C6680/C5580 | (2) | None | - | |
| DocuCentre-V 3065/3060/2060 | (2) | None | - | |
| DocuCentre-V 5070/4070 | (2) | None | - | |
| DocuCentre-V 7080/6080 | (2) | None | - | |
| DocuCentre-V C2265/C2263 | (2) | None | - | |
| DocuCentre-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 | (2) | None | - | |
| DocuCentre-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 T2 | (2) | None | - | |
| DocuCentre-V C7776/C6676/C5576/C4476/C3376/C3374/C2276 | (2) | None | - | |
| DocuCentre-V C7780/C6680/C5580 | (2) | None | - | |
| DocuCentre-V C7780/C6680/C5580 T2 | (2) | None | - | |
| DocuCentre-V C7785/C6685/C5585 | (2) | None | - | |
| DocuCentre-VI C7771/C6671/C5571/C4471/C3371/C2271 | (1) | 1.61.1 | 25.06.26 | B |
| DocuCentre-VII C7773/C6673/C5573/C4473/C3373/C3372/C2273 | (1) | 1.62.0 | 25.4.25 | B |
| DocuCentre-VII C7788/C6688/C5588 | (1) | 1.62.0 | 25.4.25 | B |
| DocuCentre SC2020 | (2) | None | - | |
| DocuCentre SC2022 | (2) | None | - | |
| DocuColor 1450 GA | (2) | None | - | |
| DocuPrint 3105 | (2) | None | - | |
| DocuPrint 4405 d/3505 d/3205 d | (2) | None | - | |
| DocuPrint 4408 d/3508 d/3208 d | (2) | None | - | |
| DocuPrint 5105d | (2) | None | - | |
| DocuPrint C3555 d/C2555 d | (2) | None | - | |
| DocuPrint C5005 d | (2) | None | - | |
| DocuPrint C5155 d | (2) | None | - | |
| DocuPrint CM115 w/CM225 fw | (2) | None | - | |
| DocuPrint CM118 w/CM228 fw | (2) | None | - | |
| DocuPrint CM315 z | (2) | None | - | |
| DocuPrint CM318 z | (2) | None | - | |
| DocuPrint CM405 df | (2) | None | - | |
| DocuPrint CM415 AP | (2) | None | - | |
| DocuPrint CM505 da | (2) | None | - | |
| DocuPrint CP115 w/CP116 w/CP225 w | (2) | None | - | |
| DocuPrint CP118/CP119 w/CP228 w | (2) | None | - | |
| DocuPrint CP315 dw | (2) | None | - | |
| DocuPrint CP318 dw | (2) | None | - | |
| DocuPrint CP405 d | (2) | None | - | |
| DocuPrint CP475 AP | (2) | None | - | |
| DocuPrint CP555 d/CP505 d | (2) | None | - | |
| DocuPrint M115 fw/M115 w/M115 z | (2) | None | - | |
| DocuPrint M118 z | (2) | None | - | |
| DocuPrint M225 dw/M225 z/M265 z | (2) | None | - | |
| DocuPrint M268 dw/M228 b/M228 db/M228 z/M228 fb/M268 z | (2) | None | - | |
| DocuPrint M375 df/M375 z | (2) | None | - | |
| DocuPrint M378d | (2) | None | - | |
| DocuPrint M385 z | (2) | None | - | |
| DocuPrint M465 AP | (2) | None | - | |
| DocuPrint M355 df / M455 df | (2) | None | - | |
| DocuPrint P115 w | (2) | None | - | |
| DocuPrint P118 w | (2) | None | - | |
| DocuPrint P225 db/P225 d/P265 dw | (2) | None | - | |
| DocuPrint P228 db /P268 b/P268 d/P268 dw | (2) | None | - | |
| DocuPrint P355 d / P355 db / P365 d | (2) | None | - | |
| DocuPrint P368 d | (2) | None | - | |
| DocuPrint P375 d/P375 dw | (2) | None | - | |
| DocuPrint P378 db / P378 d / P378 dw | (2) | None | - | |
| DocuPrint P385 dw | (2) | None | - | |
| DocuPrint P388 dw | (2) | None | - | |
| DocuPrint P455 d | (2) | None | - | |
| DocuPrint P475 AP | (2) | None | - | |
| DocuPrint P505 d | (2) | None | - | |
| DocuPrint P508 d | (2) | None | - | |
| B9136 /B9125 /B9110 /B9100 Copier/Printer | (2) | None | - | |
| B9136 /B9125 /B9110 /B9100 Printer | (2) | None | - | |
| Color 550 Printer/Fuji Xerox Color 560 Printer | (2) | None | - | |
| Color C60 / Color C70 | (2) | None | - | |
| Color C75 Press | (2) | None | - | |
| Color J75 Press | (2) | None | - | |
| D125/D110/D95 Copier/Printer | (2) | None | - | |
| D125/D110 Printer | (2) | None | - | |
| D125/D110/D95 | (2) | None | - | |
| D136 Copier/Printer | (2) | None | - | |
| PrimeLink C9070 / C9065 | (1) | 1.146.1 | 25.5.9 | B |
| Revoria Press E1136/E1125/E1110/E1100 | (1) | 1.50.3 | 25.3.11 | A |
| Revoria Press E1136P | (1) | 1.50.3 | 25.3.11 | A |
| Revoria Press EC1100 | (1) | 1.22.11 | 25.02.28 | A |
| Revoria Press EC2100 / EC2100S | (1) | 1.1.3 | 25.07.16 | A |
| Revoria Press SC180/SC170 | (1) | 1.23.6 | 25.02.28 | A |
| Revoria Press SC285 / SC285S | (1) | 1.1.3 | 25.07.16 | A |
| Versant 180 Press/Versant 80 Press | (2) | None | - | |
| Versant 180i Press/Versant 170i Press | (2) | None | - | |
| Versant 3100 Press/Versant 2100 Press | (2) | None | - | |
| Versant 3100i Press | (2) | None | - |
India
| Product name | Workaround type | Planned Period / FW Version | System Version | Setup Instruction |
|---|---|---|---|---|
| Apeos 3560/3060/2560 | (1) | 21.50.7 | 25.05.30 | A |
| Apeos 5570/4570 | (1) | 21.50.7 | 25.05.30 | A |
| Apeos C2450 S | (1) | August 2025 | - | |
| Apeos C325 z/C325 dw | (1) | August 2025 | - | |
| Apeos C3060/C2560/C2060 | (1) | 21.50.7 | 25.05.30 | A |
| Apeos C5570/C4570/C3570/C3070 | (1) | 21.50.7 | 25.05.30 | A |
| ApeosPrint C325 dw | (1) | August 2025 | - | |
| ApeosPro C810/C750/C650 for Photo | (2) | None | - | |
| Revoria Press EC2100S / EC2100 | (1) | 21.1.3 | 25.07.16 | A |
| Revoria Press SC285S / SC285 | (1) | 21.1.3 | 25.07.16 | A |
| Revoria Press EC1100 | (1) | 21.50.7 | 25.05.30 | A |