Notice on Changes to the TLS Cipher Suite Support in Microsoft365 Service
October 10, 2025
Dear Valued Customers,
Thank you for your continued patronage of our products.
Microsoft has announced that it will change the range of supported cipher suites for TLS 1.2 and TLS 1.3 on October 20, 2025, the connection protocols used with its Microsoft 365 services. This aims to enhance security by employing stronger encryption methods.
As a result, some of our products may lose connectivity to Exchange Online due to the change in supported cipher suites.
We are providing details on the impact and countermeasures as follows.
Effective Date for TLS 1.2 and TLS 1.3 Cipher Suite Changes
Microsoft announced on the Message Center of each service tenant that this change will take effect after October 20, 2025.
Impact on Our Products
If all the following conditions are met, the email sending/receiving functionality will become unavailable.
<conditions>
- Our product has an Exchange Online email account and password configured.
- Using the Exchange Online SMTP server (i.e., the SMTP server address is set to "smtp.office365.com")
<Impact>
| Email Sending Function | Occurring Issue |
|---|---|
| Scan email sending, Internet fax sending | |
| Email notifications, email forwarding for paperless fax reception, read/delivery confirmation for received emails, email forwarding of box-stored documents via job flow |
Note: This error is not displayed on the panel. It can be confirmed via the Internet Services error history display or error history report. |
| Email Receive Print, Internet Fax Receive Print |
*The error will not be displayed on the panel UI. It can be confirmed by viewing the error history in Internet Services or in the error history report. |
- *1 017-714 SMTP over SSL Fail
- *2 017-766 POP over SSL Fail
To avoid this issue, please confirm the "Affected Products" listed below and implement the countermeasures described in “Action for This Issue".
Affected Products
A "List of Affected Products" is provided at the end of this page. Please review it and take the actions listed under "Response to This Issue."
Action for This Issue
Please change your email service to other services by October 20, 2025.
Related Information
Contact
Please visit FUJIFILM Business Innovation support website to find for more details:
https://support-fb.fujifilm.com/
Affected Products
The products covered by this notice, the response details, and the response deadline are as follows. Products not listed here are not affected by this notice.
Asia (except India), Oceania
| Products Name | Workaround | Due date |
|---|---|---|
| Apeos 2150 ND/Apeos 2150 NDA | Change mail service | October 20, 2025 |
| Apeos 2150 N/Apeos 2350 NDA | Change mail service | October 20, 2025 |
| ApeosPort-IV 3065/3060/2060 | Change mail service | October 20, 2025 |
| ApeosPort-IV 3065 R/2060 R | Change mail service | October 20, 2025 |
| ApeosPort-IV 5070/4070/3070 | Change mail service | October 20, 2025 |
| ApeosPort-IV 7080/6080 | Change mail service | October 20, 2025 |
| ApeosPort-IV C4430 | Change mail service | October 20, 2025 |
| ApeosPort-IV C5570/C4470/C3370/C3371/C2270 | Change mail service | October 20, 2025 |
| ApeosPort-IV C5570R /C3370R | Change mail service | October 20, 2025 |
| ApeosPort-IV C5575/C4475/C3375/C3373/C2275 | Change mail service | October 20, 2025 |
| ApeosPort-IV C5575R /C3375R | Change mail service | October 20, 2025 |
| ApeosPort-IV C7780/C6680/C5580 | Change mail service | October 20, 2025 |
| ApeosPort-V 3065/3060/2060 | Change mail service | October 20, 2025 |
| ApeosPort-V 4020 | Change mail service | October 20, 2025 |
| ApeosPort-V 5070/4070 | Change mail service | October 20, 2025 |
| ApeosPort-V 7080/6080 | Change mail service | October 20, 2025 |
| ApeosPort-V C3320 | Change mail service | October 20, 2025 |
| ApeosPort-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 | Change mail service | October 20, 2025 |
| ApeosPort-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 T2 | Change mail service | October 20, 2025 |
| ApeosPort-V C7776/C6676/C5576/C4476/C3376/C3374/C2276 | Change mail service | October 20, 2025 |
| ApeosPort -V C5576R /C3376R | Change mail service | October 20, 2025 |
| ApeosPort-V C7780/C6680/C5580 | Change mail service | October 20, 2025 |
| ApeosPort-V C7780/C6680/C5580 T2 | Change mail service | October 20, 2025 |
| ApeosPort-V C7785/C6685/C5585 | Change mail service | October 20, 2025 |
| DocuCentre-IV 3065/3060/2060 | Change mail service | October 20, 2025 |
| DocuCentre-IV 5070/4070 | Change mail service | October 20, 2025 |
| DocuCentre-IV 7080/6080 | Change mail service | October 20, 2025 |
| DocuCentre-IV C2260 | Change mail service | October 20, 2025 |
| DocuCentre-IV C2265/C2263 | Change mail service | October 20, 2025 |
| DocuCentre-IV C2265 N/C2263 N | Change mail service | October 20, 2025 |
| DocuCentre-IV C2263 L | Change mail service | October 20, 2025 |
| DocuCentre-IV C4430 | Change mail service | October 20, 2025 |
| DocuCentre-IV C5570 / C4470 / C3370 / C3371 / C2270 | Change mail service | October 20, 2025 |
| DocuCentre-IV C5575/C4475/C3375/C3373/C2275 | Change mail service | October 20, 2025 |
| DocuCentre-IV C7780/C6680/C5580 | Change mail service | October 20, 2025 |
| DocuCentre-V 3065/3060/2060 | Change mail service | October 20, 2025 |
| DocuCentre-V 5070/4070 | Change mail service | October 20, 2025 |
| DocuCentre-V 7080/6080 | Change mail service | October 20, 2025 |
| DocuCentre-V C2265/C2263 | Change mail service | October 20, 2025 |
| DocuCentre-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 | Change mail service | October 20, 2025 |
| DocuCentre-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 T2 | Change mail service | October 20, 2025 |
| DocuCentre-V C7776/C6676/C5576/C4476/C3376/C3374/C2276 | Change mail service | October 20, 2025 |
| DocuCentre-V C7780/C6680/C5580 | Change mail service | October 20, 2025 |
| DocuCentre-V C7780/C6680/C5580 T2 | Change mail service | October 20, 2025 |
| DocuCentre-V C7785/C6685/C5585 | Change mail service | October 20, 2025 |
| DocuCentre SC2020 | Change mail service | October 20, 2025 |
| DocuCentre SC2022 | Change mail service | October 20, 2025 |
| DocuColor 1450 GA | Change mail service | October 20, 2025 |
| DocuPrint 3105 | Change mail service | October 20, 2025 |
| DocuPrint 4405 d/3505 d/3205 d | Change mail service | October 20, 2025 |
| DocuPrint 4408 d/3508 d/3208 d | Change mail service | October 20, 2025 |
| DocuPrint 5105d | Change mail service | October 20, 2025 |
| DocuPrint C3555 d/C2555 d | Change mail service | October 20, 2025 |
| DocuPrint C5005 d | Change mail service | October 20, 2025 |
| DocuPrint C5155 d | Change mail service | October 20, 2025 |
| DocuPrint CM115 w/CM225 fw | Change mail service | October 20, 2025 |
| DocuPrint CM118 w/CM228 fw | Change mail service | October 20, 2025 |
| DocuPrint CM315 z | Change mail service | October 20, 2025 |
| DocuPrint CM318 z | Change mail service | October 20, 2025 |
| DocuPrint CM405 df | Change mail service | October 20, 2025 |
| DocuPrint CM415 AP | Change mail service | October 20, 2025 |
| DocuPrint CM505 da | Change mail service | October 20, 2025 |
| DocuPrint CP115 w/CP116 w/CP225 w | Change mail service | October 20, 2025 |
| DocuPrint CP118/CP119 w/CP228 w | Change mail service | October 20, 2025 |
| DocuPrint CP315 dw | Change mail service | October 20, 2025 |
| DocuPrint CP318 dw | Change mail service | October 20, 2025 |
| DocuPrint CP405 d | Change mail service | October 20, 2025 |
| DocuPrint CP475 AP | Change mail service | October 20, 2025 |
| DocuPrint CP555 d/CP505 d | Change mail service | October 20, 2025 |
| DocuPrint M115 fw/M115 w/M115 z | Change mail service | October 20, 2025 |
| DocuPrint M118 z | Change mail service | October 20, 2025 |
| DocuPrint M225 dw/M225 z/M265 z | Change mail service | October 20, 2025 |
| DocuPrint M268 dw/M228 b/M228 db/M228 z/M228 fb/M268 z | Change mail service | October 20, 2025 |
| DocuPrint M375 df/M375 z | Change mail service | October 20, 2025 |
| DocuPrint M378d | Change mail service | October 20, 2025 |
| DocuPrint M385 z | Change mail service | October 20, 2025 |
| DocuPrint M465 AP | Change mail service | October 20, 2025 |
| DocuPrint M355 df / M455 df | Change mail service | October 20, 2025 |
| DocuPrint P115 w | Change mail service | October 20, 2025 |
| DocuPrint P118 w | Change mail service | October 20, 2025 |
| DocuPrint P225 db/P225 d/P265 dw | Change mail service | October 20, 2025 |
| DocuPrint P228 db /P268 b/P268 d/P268 dw | Change mail service | October 20, 2025 |
| DocuPrint P355 d / P355 db / P365 d | Change mail service | October 20, 2025 |
| DocuPrint P368 d | Change mail service | October 20, 2025 |
| DocuPrint P375 d/P375 dw | Change mail service | October 20, 2025 |
| DocuPrint P378 db / P378 d / P378 dw | Change mail service | October 20, 2025 |
| DocuPrint P385 dw | Change mail service | October 20, 2025 |
| DocuPrint P388 dw | Change mail service | October 20, 2025 |
| DocuPrint P455 d | Change mail service | October 20, 2025 |
| DocuPrint P475 AP | Change mail service | October 20, 2025 |
| DocuPrint P505 d | Change mail service | October 20, 2025 |
| DocuPrint P508 d | Change mail service | October 20, 2025 |
| B9136 /B9125 /B9110 /B9100 Copier/Printer | Change mail service | October 20, 2025 |
| B9136 /B9125 /B9110 /B9100 Printer | Change mail service | October 20, 2025 |
| Color 550 Printer/Fuji Xerox Color 560 Printer | Change mail service | October 20, 2025 |
| Color C60 / Color C70 | Change mail service | October 20, 2025 |
| Color C75 Press | Change mail service | October 20, 2025 |
| Color J75 Press | Change mail service | October 20, 2025 |
| D125/D110/D95 Copier/Printer | Change mail service | October 20, 2025 |
| D125/D110 Printer | Change mail service | October 20, 2025 |
| D125/D110/D95 | Change mail service | October 20, 2025 |
| D136 Copier/Printer | Change mail service | October 20, 2025 |
| Versant 180 Press/Versant 80 Press | Change mail service | October 20, 2025 |
| Versant 180i Press/Versant 170i Press | Change mail service | October 20, 2025 |
| Versant 3100 Press/Versant 2100 Press | Change mail service | October 20, 2025 |
| Versant 3100i Press | Change mail service | October 20, 2025 |
India
No product affected by this change.