業務運作延誤受阻，難免令人手足無措。常見的系統停運、員工缺勤及紙本工作流程 (Paper-based workflow) 缺乏效率等情況，都可能拖累公司的盈利表現。在最惡劣的情形下，公司更會每分鐘將損失約4,990美元^[i]。

[i]     "ITIC 2019 Global Server Hardware, Server OS Reliability Report." ITIC. Information Technology Intelligence Consulting (ITIC) Corp., March 2019. https://en.resources.lenovo.com/analyst-reports/itic-2019-global-server-hardware-server-os-reliability-report. 
[ii]    Chui, Michael et al. "The social economy: Unlocking value and productivity through social technologies." McKinsey Global Institute. McKinsey, July 2012. https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/the-social-economy.
[iii]    https://pages.riskbasedsecurity.com/2019-midyear-data-breach-quickview-report
[iv]   Luk, Gina. "Global Mobile Workforce Forecast Update 2016-2022." Strategy Analytics. Strategy Analytics, Oct 28 2016. https://www.strategyanalytics.com/access-services/enterprise/mobile-workforce/market-data/report-detail/global-mobile-workforce-forecast-update-2016-2022#.WCPg5Mn5Tcs.