At FUJIFILM Business Innovation, we welcome all our customer enquiries. You can reach us through various channels.
| Call Us | Online Form | |
| For General Matters | 03 – 7882 2888 | |
| Sales Enquiries For Equipment and Software | 1300-88-1163 & Press '4' |
Sales Enquiry |
| For Online Support and Technical Support |
1300-88-1163 & Press '1' |
Technical Support IT Expert Services |
| Training and Toner Ordering | 1300-88-1163 & Press '2' |
Toner Ordering |
| For Used Consumables Collection | 1300-88-1163 & Press '2' |
Used Consumables Collection |
| For Invoicing, Billing and Meter Reading Agreement Related Matters |
1300-88-1163 & Press '5' |
Meter Reading Submission Agreement Related Request |
| For Voice of Customer | Click on the link to provide us your feedback | Customer Feedback |
We are committed to ensuring that every complaint is resolved within the stipulated timeframe:
- For simple cases, your complaint will be resolved within 14 days.
- For complex cases, resolution will be provided within 30 days.
- If additional investigation is needed, we will keep you informed and update you on the expected timeline.
- If you are a credit consumer regulated under the Consumer Credit Act 2025, including an individual or micro and small enterprise, and remain dissatisfied with the outcome of this complaint, you may refer the matter to Consumer Credit Commission: https://www.skp.gov.my/en/contact-us
FUJIFILM Business Innovation Asia Pacific Pte. Ltd.
(199202000004 (993478-A))
Ground Floor, Axis Business Park, Block C,
No. 10, Jalan Bersatu 13/4,
46200 Petaling Jaya, Selangor,
Malaysia.
Operating hours:
8:30 am – 5:05 pm | Monday to Friday
Closed on Saturday, Sunday and Public Holidays
Tel:03 - 7882 2888
Fax:03 - 7882 2828
Customer Service Hotline:1300-88-1163