Inspire Flex is the only CCM solution that makes it simple to build omnichannel experiences that are human-centric, responsive, interactive, and compliant (at scale) across mobile apps, SMS, WhatsApp, and secure web portals. Synchronized omnichannel preview, tracking open rates, and ensuring engagement with automatic next-best-channel delivery in the event of delivery failure.
Leverage existing templates and data from your core systems to create highly personalized, relevant customer communications and forms for delivery when and how customers prefer. Dynamic digital experiences make it simple for your customers to comprehend, through interactive charts, graphs, and sliders that are designed for viewing, while powerful HTML5 form creation and electronic signature capabilities make the customer experience seamless and efficient.
Inspire Flex powers the meaningful connections your customers demand consistently and conveniently – building the trust and loyalty that drive value.
Inspire integrates seamlessly with Quadient Inspire Journey, the only cloud-based journey mapping tool that incorporates your customers’ digital and physical touchpoints into your journey maps. With Inspire Journey, customer experience teams can directly communicate feedback with business users while AI and machine learning orchestrate real-time improvements to make every meaningful connection a positive one.
Cloud, hybrid, and on-premise deployment options ensure that businesses are not locked into infrastructures that don’t grow with their business. Containerization with Kubernetes technology provides portability, scalability, and high availability for your applications.
