Fujifilm Excellent Service is more than just a product—it’s our unwavering promise of satisfaction. We guarantee 99% uptime, comprehensive nationwide support, and cutting-edge AI-driven preventive technology to ensure seamless operations for our business partners. With Fujifilm Excellent Service, you can enjoy true peace of mind and reliable performance every step of the way.
1. Online Services
A 24/7 accessible, self-directed solutions database for instant access to assistance and logging service requests anytime. Visit here to know more.
2. Telephone Support Services
A professional Customer Support Centre with comprehensive tools for quick problem resolution and maximum productivity. Contact us at Hotline: 1300-88-1163 or find us here.
3. On-Site Support
Effective, in-person service provided by highly trained IT engineers equipped with the latest electronic service manuals and field information to resolve issues efficiently. Visit here to know more.
At the heart of everything we do is an unwavering commitment to your satisfaction. With service excellence embedded in our DNA, we strive to deliver reliable, responsive, and personalized support that empowers your business to thrive.
Committed to shape the future of work, we provide smart, scalable solutions that drive success in today’s ever-evolving business landscape.
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Managing FUJIFILM Business Innovation devices is effortless—no need for hassle or coordinating across multiple teams. Leave maintenance to us and focus on what truly matters—your business. Enjoy worry-free automatic toner replenishment, instant machine fault alerts, and more. With Smart Remote Services, your multifunction device is restored to optimal performance before you even notice a disruption.
Why Choose Smart Remote Services:
Learn more about EP-BB enabling Smart Remote Services here.
Your satisfaction is our highest priority. Total Satisfaction Guarantee ensures business continuity, going beyond service standards through successful repair or a 1-to-1 replacement to keep you running smoothly.
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Product Type |
Office devices only. |
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2. |
Contract Terms |
Coverage available for up to 60 months from the purchase date of a new device. |
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3. |
Product Condition |
Applies to new devices only; reconditioned or refurbished units are excluded. |
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For Exchange |
Replacement will be with a product within the same range or an equivalent model. Note: Replacement devices may include refurbished units that meet our quality standards. |
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Return |
Devices must be returned in their original condition, complete with all components. |
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Exclusions |
Coverage does not include damages caused by misuse, accidents, unauthorized modifications, or natural disasters. |
Chat with us and find out more today! Submit your enquiry here to understand more.