Remote Device Monitoring

Optimised device performance with automated remote monitoring

Electronic Partnership Broadband or EP-BB for short is Fujifilm Business Innovation’s intelligent remote device monitoring solution, provided free of charge with compatible devices. It ensures seamless print operations, proactive maintenance, and automated meter readings. Designed to optimise device performance, EP-BB reduces manual intervention and enhances operational efficiency for businesses of all sizes.

Smarter device management with intelligent automation

EP-BB offers a comprehensive suite of remote monitoring and automation features designed to streamline print management and improve business efficiency.

Automated meter reading

Eliminates manual meter submissions with real-time, accurate reporting.

Proactive maintenance alerts

Detects issues early and alerts support teams for faster resolution.

Toner and consumable monitoring

Automatically tracks usage and triggers replenishment requests.

Remote diagnostics

Enables troubleshooting and issue resolution without on-site visits.

Firmware updates and security patches

Ensures devices stay updated with the latest software and security fixes.

Cloud-based accessibility

Securely connects to Fujifilm Business Innovation’s service network for seamless integration.

Unlock efficiency with remote device monitoring via EP-BB

EP-BB unlocks greater operational efficiency by automating critical device management tasks. Automated data collection improves accuracy by eliminating manual reporting errors, while proactive issue detection helps reduce downtime and maintain business continuity.

Toner and consumable usage are monitored in real time, allowing effortless replenishment before supplies run low. Remote diagnostics lower maintenance costs by reducing the need for on-site service visits.

Additionally, regular firmware updates and security patches ensure that devices remain compliant with the latest security standards, strengthening overall IT resilience.

Common challenges businesses face

Many organisations still manage print environments manually, leading to inefficiencies, security risks, and costly downtime. EP-BB addresses these challenges by streamlining and automating key aspects of device management.

Manual meter reading inefficiencies

Automating data collection reduces administrative workload and reporting errors.

Unexpected device downtime disruptions

Proactive alerts and predictive maintenance minimise operational interruptions.

Complex IT device management tasks

Centralised monitoring simplifies troubleshooting and device oversight for IT teams.

Security and compliance vulnerabilities

Regular firmware updates and patches safeguard devices against cyber threats.

Get the most out of remote device monitoring

Our remote device monitoring via EP-BB provides essential remote monitoring and automation, MPS Guardia takes it a step further by offering deep insights into device performance and usage analytics.

MPS Guardia enables businesses to make data-driven decisions about their print environment, helping to improve efficiency, reduce costs, and proactively address potential issues before they impact productivity.

By combining EP-BB and MPS Guardia, businesses gain a holistic view of their print infrastructure with real-time health assessments, predictive maintenance insights, and advanced reporting—all designed to keep devices running optimally with minimal IT intervention.

How it works

EP-BB works quietly in the background to monitor, manage, and maintain your print devices—keeping them running efficiently without requiring constant IT input.

Secure device connectivity setup

MFPs and printers connect safely to Fujifilm’s cloud-based monitoring network.

Continuous real-time data tracking

The system monitors device status, meter readings, and consumable levels without disruption.

Automated proactive support alerts

Service teams receive instant notifications for faster troubleshooting and resolution.

Streamlined supply management automation

Toner and consumables are automatically reordered to avoid any workflow interruptions.

Regular security updates and maintenance

Devices are updated remotely with the latest firmware and security patches.

Performance reporting and analytics insights

Businesses receive operational data to support smarter device management decisions.

Why choose Fujifilm Business Innovation?

With a commitment to innovation and customer-centric solutions, Fujifilm Business Innovation delivers intelligent device management through EP-BB. Our proactive approach ensures smooth print operations, reduced costs, and enhanced productivity—allowing businesses to focus on core tasks without IT burdens.

Ready to check your device compatibility?

Get in touch with us to find out if the machine you have or are considering buying is compatible with EP-BB.

Contact our sales team