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Updated:Notice of FUJIFILM Application Software Used with “macOS 10.15.2”

February 13, 2020

To our valued customers

Thank you very much for purchasing and using our products.

Apple delivered “macOS 10.15.2” and we have confirmed the symptom that a camera is not connected to application software with the upgraded OS.

Therefore, if you upgrade the OS to “macOS 10.15.2”, keep in mind that the application software below cannot be used.

We are asking to Apple about how to treat it in case the OS has been upgraded to “macOS 10.15.2”.

We apologize for your inconvenience and would appreciate it if you could understand this situation.

[ Applicable software ]

Application software Symptoms with “macOS 10.15.2”
FUJIFILM X RAW STUDIO (Mac) A camera is not connected to application software. Or the application software doesn't recognize the camera.
FUJIFILM X Acquire (Mac)
“FUJIFILM Tether Plugin PRO for GFX” for Adobe® Photoshop® Lightroom® Classic CC / 6 (Mac)
FUJIFILM Tether Shooting Plug-in PRO (Mac)*
FUJIFILM Tether Shooting Plug-in (Mac)*
FUJIFILM Tether Shooting Plug-in PRO for GFX (Mac)*

* Software purchased from the Adobe Add-ons.

February 13, 2020

Compatibility with macOS 10.15 is added. Download them from the website and install them.
With macOS10.15.2, some of functions might not work well because the connection between a camera and Mac can become unstable. So make sure to upgrade the macOS to macOS 10.15.3 or newer.

February 6, 2020 updated

Compatibility with macOS 10.15 is added. Download them from the website and install them.
However, we have also confirmed the phenomenon that the connection between the application and a camera cannot be established or it doesn’t recognize a camera, so make sure to upgrade the macOS to macOS 10.15.3 or newer.

January 16, 2020 updated

Compatibility with macOS 10.15.2 is added to the application software below. Download them from the website and install them.

<Updated history>

Updated: February 13, 2020
Updated: February 6, 2020
Updated: January 16, 2020
December 17, 2019

Contact

Customer Contact:

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please access the following URL.
https://www.fujifilm.com/contact/index.html