Wall Plug for AC Power Adapter AC-5VF for Digital Cameras
January 11, 2018
To our valued customers
Thank you very much for purchasing and using our products.
Fujifilm announced that it has received 6 reports of a cracked or damaged wall plug for AC power adapter AC-5VF for certain FUJIFILM digital cameras. We confirmed that the strength of the wall plug within certain manufacturing lots may not be enough in rare cases. A weak wall plug may crack or break and possibly be separated from the AC power adapter. If a cracked or broken wall plug separates while still connected to an electric outlet, there is a possibility to deliver an electric shock. Therefore, please stop using the AC power adapter AC-5VF until you have identified whether or not your wall plug is included in the corresponding manufacturing lots set forth below. In particular, never use a cracked or broken AC power adapter AC-5VF.
We haven’t received any report of an electric shock. But we will replace your affected AC power adapters AC-5VF with new ones for free as a proactive solution to prevent electric shock accidents.
AC Power Adapter AC-5VF
Some lots of AC Power Adapter AC-5VF bundled with certain camera models and serial numbers listed below are applicable to this issue.
<Identifying the manufacturing lots for free replacement>
Input the model of your digital camera and its serial number in the search form below.
If your digital camera is not listed, you can use your AC Power Adapter AC-5VF without any concern.
<The search form>
- Refresh this page.
- Choose the model name of the digital camera.
- Type the serial number (8-digit alphabets and numbers) of the digital camera.
- Press the “Search” button for the result.