United States

Introducing the Fujifilm Professional Services Program

Personalized Support for Professional Photographers

July 24, 2020

Valhalla, N.Y. – FUJIFILM North America Corporation is pleased to announce the launch of the FUJIFILM Professional Services (FPS) Program designed to assist professional photographers and videographers with a variety of service and product-related needs for their recently purchased X Series and GFX System products.

The FPS program will offer support to eligible professional photographers through an annual membership that allows access to Fujifilm’s Professional Service Team. To be eligible for the program, participants must register at least $3000 of GFX System or X Series products at www.registermyfujifilm.com. Members will receive dedicated telephone and email support for either their X Series or GFX System products, a 1-year extended warranty on any new gear purchased and registered in a qualifying membership year, two free check and cleans (for up to one covered camera and one covered lens each time), 50% off on additional check and cleans, 30% off expedited repairs, two business day turnaround (when available/some exclusions apply), and repair loaners (terms & conditions apply). Details about the FPS program and FPS program benefits are easily accessed through an interactive portal in which members can schedule repair and check & clean services, visit a personalized page to track product history and warranty information, etc.
  
For those that qualify, participation in the FUJFILM Professional Services Program for X Series and GFX System products will be available at an annual subscription rate of $399 USD per year, applicable from the paid membership activation date. For a limited time only, through September 30, 2020, qualifying new users can purchase their first 12-month FPS Program Membership for just $199 (a savings of $200).

Victor Ha, senior director of marketing and product management, FUJIFILM North America Corporation, Electronic Imaging Division, commented, “We created this professional services program from the ground up to provide a level of support and peace-of-mind to the numerous professionals using our gear day-to-day. We took the suggestions from our community to heart, and are proud to offer this program to our X Series and GFX System users. I am confident that the program will be an asset to its members.” 

For more information on this program, visit www.FujifilmProServicesUS.com.

About FUJIFILM North America Corporation, Electronic Imaging Division 

For more information, please visit https://www.fujifilm.com/us/en/consumer/digitalcameras, go to https://twitter.com/FujifilmX_US to follow Fujifilm on Twitter, go to https://www.instagram.com/fujifilmx_us/ to follow Fujifilm on Instagram, or go to https://www.facebook.com/FujifilmXUS/ to Like Fujifilm on Facebook. 


About Fujifilm

FUJIFILM Holdings America Corporation is the regional headquarters for the Americas. It is comprised of 21 affiliate companies across North and Latin America. The company manufactures, markets and provides service for a broad spectrum of industries including photographic, medical imaging and informatics, pharmaceutical, regenerative medicine, and biopharmaceutical contract manufacturing. Industrial segments include data storage, electronic materials, chemical, industrial testing products, and graphic arts products and services. For more information, please visit: https://www.fujifilm.com/us/en/about/region.


FUJIFILM Holdings Corporation, Tokyo, Japan, brings cutting edge solutions to a broad range of global industries by leveraging its depth of knowledge and fundamental technologies developed in its relentless pursuit of innovation. Its proprietary core technologies contribute to the various fields including healthcare, graphic systems, highly functional materials, optical devices, digital imaging and document products. These products and services are based on its extensive portfolio of chemical, mechanical, optical, electronic and imaging technologies. For the year ended March 31, 2020, the company had global revenues of $21 billion, at an exchange rate of 109 yen to the dollar. Fujifilm is committed to responsible environmental stewardship and good corporate citizenship. For more information, please visit: www.fujifilmholdings.com

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CONTACT: 

Daniel Carpenter 
FUJIFILM Holdings America Corporation
daniel.carpenter@fujifilm.com