FUJIFILM Business Innovation

[Update] About the unauthorized access to servers used by a group company, FUJIFILM Corporation

June 11, 2021 (Updated)
June 8, 2021 
June 3, 2021

We have confirmation that unauthorized access to FUJIFILM Corporation, a group company, was limited to a particular network used by them in Japan.

We at FUJIFILM Business Innovation would like to assure you that this has no impact to FUJIFILM Business Innovation, both in and outside of Japan. We use a different network and servers and our security is not compromised. Our network-connected products with Electronic Partnership Broadband (EP-BB)*1 are not affected in any way as well. The netprint service has not been affected either.

For customers in Japan: there were some delays in the delivery of consumables; however, as notified earlier, all consumables ordered from June 8 will be delivered on a usual schedule.

Your security is our top priority and we thank you for your understanding.

  • Note1 EP-BB enabling Smart Remote Service ensures all devices function at optimum performance levels and maintenance device health. The service proactively sends alerts to preempt performance issues so that it can be re-mediated before they cause operational disruptions. It also enables your device to send diagnostic data securely over the internet to our data center.