In accordance with the Fujifilm Group’s Quality Policy, we as a subsidiary adopt its principles. Quality is not a final checkpoint, but an integrated mindset embedded in every stage of how we think (mindset), work (process), and serve (customer experience). In FY2025, we proudly name the year our Year of “Quality+” to reflect our unwavering commitment to elevate quality in every action. By striving toward the Triple Bottom Line — economic (profit), environmental (planet), and social (people) impact, we aim to amplify our contribution to sustainable development and shared prosperity.
As a trusted name in digital transformation (DX), we act on a customer-focused approach that emphasizes co-creating solutions and value with our customers, ensuring that our offerings evolve with emerging needs and are deeply relevant to the sectors we serve. We respond by working side-by-side with our customers to co-develop tailored solutions, anticipate future challenges, and deliver seamless service. This is where we differentiate ourselves as a trusted DX partner.
Our values-driven culture rooted in happy, engaged employees and customer-centric excellence. We deliver exceptional experiences for our customers by inspiring, empowering, and aligning with purpose for our people. Happy, Engaged Employees (HEE) and Customer Happy Experience (CHX) are key strategies of our organizational culture to fuel our pursuit of quality and innovation. This virtuous cycle is consistent with workforce engagement and customer satisfaction.
We embed quality into every layer of our operations and DX Office and Learning Institute are the transformation engines equipping our workforce with future-ready capabilities. The platforms empower us to co-create value with clients, experiment with new models, and reinforce our role as a distinguished DX leader in the market and community.
Our commitment to quality and strategies are anchored by our unique Fujifilm See-Think-Plan-Do (STPD) management cycle. This structured methodology empowers our teams to observe deeply, think critically, plan strategically, and execute with precision. It is a system-thinking approach that drives operational excellence and innovation across all functions.
We align our Fujifilm’s Sustainable Value Plan 2030 by building an ecosystem of democratized AI and cybersecurity to support the sustainability of businesses. We are partnering with leading technology vendors to initiate scalable, secure, and inclusive solutions.
We also realize a sustainable society by helping customers reduce their carbon footprint through digital workflows, print environment optimization, and energy-efficient, environmentally certified products. Together, we are shaping a future-ready digital society.