Business Process Services

In the world of rapid changes, Business Process Services (BPS), which evolved from business process outsourcing, offers unparalleled ways to help companies drive value creation and enhance competitiveness. A common practice for corporations is digitizing unstructured data such as paper, email and fax, so as to eliminate traditional labor intensive, time consuming and manual inbound operations.

Overview

With our intelligent automation, industry expertise and data insights, FUJIFILM Business Innovation helps clients digitize their workflows, accelerate their journey to digital transformation, achieve greater agility with business intelligence, and increase in business process efficiency.

Our range of services includes:

Document Preparation
Digitization
Data Capture
Indexing
Quality Check
Content Management
Document Warehousing Service
Secure Destruction and Disposal

Features

We offer flexible onsite, offsite or hybrid services to support your digitization needs. By working with your staff, we help implement business processes by utilizing automation technology to transform manual and paper-based processing to secure digital information.

Using artificial intelligent and machine learning, we activate a recognition engine for data capturing to enhance business productivity and improve data accuracy.

Radical simplicity is the ultimate aim for streamlining every business process. By integrating with your document management system, we offer automatic invoice and claims process outsourcing services that consolidate unstructured data into your Robotic Process Automation (RPA) processes to achieve end-to-end automation.

Data protection and safeguarding information exchange is our top priority. FUJIFILM Data Management Solutions Asia (DMSA) is certified with ISO 9001, ISO 27001 Information Security Management System (ISMS), and the Payment Card Industry Data Security Standard (PCI DSS). Our advanced infrastructure is housed in Tier 3 data centers that provide disaster recovery services.

Benefits

No costly upfront capital investment
Enhanced workflow capability with digital content management
Strong commitment to the agreed service level
Scalable, flexible and secure options to meet business needs
Compliance with regulatory requirements
Focusing on core business to perform higher value tasks

DMSA

FUJIFILM Data Management Solutions Asia (DMSA) is a recognized industry and market leader in transactional printing and document digitization in Hong Kong. As your trusted partner, we aim to optimize your customer engagement by providing solutions in response to the evolving digital world.

24/7 Active Production Sites with Guaranteed SLA:

DMSA in Hong Kong operates 24/7 production sites in Kowloon and on Hong Kong Island. Two power companies provide data networks and electricity supply separately.

Examples of Customer Communications:

Bills from telecommunication companies
Statements and letters from banks and financial institutions
Policies, letters and renewal notices from insurance companies

Apart from inbound digitization services, DMSA also provides transactional printing and Customer Communications Management (CCM) solutions. For details, click here.

Transactional Printing Services DMSA Site Visit Request