Why Every Company needs Business Process Automation


Since the start of the pandemic, businesses have seen great changes in consumer approach, with the number of new digital users surging to 3 million from 2020 to H1 2021. Of these, 98% of them plan to continue with digital adoption. If there is one lesson that business owners learnt, it is that going digital is now a necessity for any business that seeks to remain competitive and resilient for the long term. Among the ways to harness the power of digital technology, business process automation is one of the most important ones that can place you steps ahead of competitors on this digital journey.

What is Business Process Automation?

Business process automation is the technology-enabled automation of complex and repetitive business processes. It goes beyond simple data manipulation and archiving. Instead, this process focuses on how to help businesses operate better and achieve more with less.

Three Reasons To Adopt Business Process Automation

With how closely intertwined processes across an organisation are, it can be challenging to reap the benefits of business process automation. For example, when human intervention is required to rectify errors arising from poor or incorrect implementation of automation, it negates any potential efficiency and productivity gains. However, when implemented right, business process automation can be a game changer for any organisation. This process has many benefits, but here are three of the most important:

1. Time & Cost Savings

With manual, paper-based processes replaced with digital workflows through business process automation, workflows become more streamlined and efficient. This enables more to be completed within the same amount of time, increasing the total saleable output. Valuable human resources can also be freed up. In fact, it was found in WorkMarket’s 2020 In(Sight) Report that 54% of employees believe that  automation can save them 240 hours annually. These saved hours can be spent on more strategic business initiatives that generate significantly more revenue for the company. Beyond increasing earnings, cost savings can be simultaneously achieved. As a streamlined process affords existing employees more time to complete other tasks, the need for outsourcing or hiring additional staff will be reduced in tandem, and mistakes will be reduced. An IBM Security report found human error to cost businesses an estimated $3.50 million. Such costly errors are issues that automation can easily address and minimise.

2. Improved Communication & Management

Through business process automation solutions, all information can be housed in a centralised repository for retrieval anytime and anywhere. This allows for information to be relayed across the organisation promptly to facilitate cross-team collaboration and information management. At the same time, miscommunication is minimised since everyone in the organisation can easily access the most up-to-date information at all times. Apart from these, the digitisation of files also leaves an audit trail, increasing accountability and compliance.

3. Greater Employee & Customer Satisfaction

When workflows are optimised through business process automation, work can be delivered within a shorter turnover time and at any time with the same quality and consistency. This allows businesses to be agile to respond to customers’ needs quicker, which will lead to greater customer satisfaction and potentially more business opportunities. Automated processes also liberate employees from tedious, laborious tasks, which can increase their satisfaction and translate to increased productivity.  

Automate Your Business Processes With FUJIFILM Business Innovation

As efficiency, speed and quality are improved through business process automation, companies can easily respond to market changes to unlock new levels of success and stay ahead of the curve. This makes business process automation one of the most powerful tools that businesses have at their disposal. At FUJIFILM Business Innovation, we understand that efficiency is the key to success in any industry. We endeavour to help our customers reach a new level of excellence through our products and solutions. That is why we offer business process automation solutions, services and products that can optimise diverse processes from end to end. These include the Enterprise Content Management solution, which digitises paper documents and allows authorised users to retrieve the latest information from any location. This enables organisations to enhance cross-team collaborations and better manage large volumes of data. For increasing business productivity and performance, companies can consider the Imaging solution. This solution improves the quality and speed of image capture. With reduced turnaround time and enhanced quality, this increases the total saleable output and potentially opens doors to new business opportunities. 

Successful implementation of business process automation requires a clear understanding of and ability to select and implement the right mix of technology, services and solutions. With years of experience in providing leading print and workflow automation solutions for clients, FUJIFILM Business Innovation is a trusted partner that can help your business to reach its full potential on this digital journey. Contact us today to find a suitable business process automation