Leveraging information to drive digital transformation and address management challenges

Kikuchi emphasises that, in recent years, new challenges have surfaced in business information handling. "Information is the repository for a company’s know-how and DNA—a truly invaluable asset for its growth. Yet, as face-to-face interaction occurs less often in business communications, passing this knowledge and DNA on to the next generation has become more difficult. FUJIFILM Business Innovation is dedicated to bridging this generation gap and making an impact in this area."

Information can be a game changer for businesses. To fully unlock its value, however, it is crucial to create the right environment for those ready to harness its power. FUJIFILM’s vision—maximising the value of information—isn’t just about handling data but also about transforming company culture.

One of our clients took on the challenge of transforming its business quality and corporate culture by rethinking its information management and streamlining its processes. Sangetsu Corporation, a global leader in interior products, collaborated with FUJIFILM Business Innovation to modernise its management of trade documents—documents that had to be stored for seven years under international regulations. Wataru Tsunoda, Manager of Sangetsu’s Overseas Business Unit, explains, "For companies conducting business across multiple countries, a respect for diverse cultures and values is essential. Instead of acting on our own values for the sake of convenience, we must adapt to the environment we are in and be willing to change our approach in order to benefit both the business and the company itself. This attitude is key to growing a business. As we evolved, having a partner company support us along the way was crucial to the success of the project." FUJIFILM Business Innovation has been the driving force behind Sangetsu’s business transformation, facilitating continuous innovation in information management, from multifunction devices to those on the cutting edge. After years of partnership and a shared commitment to adapting in an evolving business landscape, a deep trust has been established between the two organisations.

Tomoko Hinoue, Manager of Sangetsu’s Overseas Business Division and leader of the ground team, also shares her thoughts on FUJIFILM Business Innovation: “Over seven years, we accumulated an enormous amount of paper documents on exports and product information that we had to print and store. To ensure the success of this project—accelerating digitisation and achieving greater transparency across the company—we had to change our established culture and ensure that all employees understood and appreciated the benefits of that change. FUJIFILM Business Innovation demonstrated a clear understanding of our operations and responded to our questions and support requests more quickly and effectively than any other company had done. Even when new services were introduced, the integration between systems was seamless and the solution closely aligned with the needs of those working on the ground." The key is the effectiveness of the first steps toward improvement. A partner like FUJIFILM Business Innovation, which consistently supports companies as they address their challenges, provides significant reassurance.