First of all, we would like to express our deep appreciation to our Valued Customers for your cooperation and trust.
We would like to announce the sales termination and support policy for AWMS versions 2.0 and 2.1.x and Dokmee as follow:
We would like to announce the sales termination and support policy for AWMS versions 2.0 and 2.1.x as follows:
| Version/Phiên bản | Support Policy/ Chính sách hỗ trợ |
| ApeosWare Management Suite 2.0 | To be terminated on end of March 2023/ Đã kết thúc vào cuối tháng 03/2023 |
| ApeosWare Management Suite 2.1.x | To be terminated on end of June 2026/ Sẽ kết thúc vào cuối tháng 06/2026 |
To ensure system stability and security, we recommend that you plan for an upgrade to the latest versions before the support deadline.
Effective 1st of April, we will no longer accept new sales orders for Dokmee.
Please note that existing customers may continue to be renewed in accordance with the revised pricing structure. There will be no service disruption to your current deployment during the renewal period.
As part of our product evolution, we are proposing a migration to OCR solutions, such as FUJIFILM IWpro, which offers enhanced capabilities and improved long‑term support.
We will continue to provide quality products to satisfy our Valued Customers. Once again, we would like to express our gratitude to our Valued Customers for their cooperation.
If you have enquiries, please contact:
- Phone: 1800 54 54 49
- Email: dgi-fbvn-marketing@fujifilm.com
Reception hours:
- Mon-Fri: from 8:00am to 12:00pm and from 13:00pm to 17:00; and
- Sat: from 8:00am to 12:00pm.
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