Our business

FUJIFILM Australia is divided into four main business units

Consistent with FUJIFILM's long history of imaging and industry "firsts", FUJIFILM Australia was the first company to enter the networked digital imaging market. Print@Fujicolor - a convenient online print ordering and photo sharing service - was the first complete networked online digital application in Australia.

FUJIFILM continues to strive to be at the forefront of the digital imaging market and our growth has emerged from our commitment to introducing original and multifaceted technologies.

In our Digital Imaging division we employ:

Product Managers: Achieve sales, inventory, advertising and market share objectives for the assigned group of products, research new product opportunities, develop new product evaluation programmes and drive the launch and promotional programmes. Key skills for these roles include the ability to coordinate marketing activities, manage products and projects and make effective decisions.

Regional, Business, Key Account and Area Managers: Plan and control/ or assist in planning and implementation of sales strategies and activities to achieve budgets. These roles require the ability to develop business plans and sales relationships and implement sales strategies.

Service Managers: To manage/co-ordinate efficient and cost-effective operation of the Service Division. The ability to constantly update your technical knowledge, manage service strategies and processes and install and service digital imaging equipment is required for these roles.

Applications/Infrastructure Engineers: Working either alone, or with outside service providers, upgrade existing applications or create new ones to enhance the capabilities of our digital imaging equipment; provide technical information, technical training and specialist advice to Service Technicians and customers as required, including technical support to customers. Key skills for these roles include substantial computer networking experience, detailed knowledge of digital equipment, the ability to impart information to others, technical training skills and good technical diagnostic skills.

Service Technicians: To install and service photographic processing equipment and provide technical backup and after sales support. Key skills include an electronics qualification or experience gained from working in an electronics role, knowledge of PC hardware and software networking, strong communication skills and clear customer focus.

Applications Trainers: Develop and deliver theory and practical product training programmes to meet specific learning needs of internal and external customers. The ability to specify training objectives and develop and deliver training as well as having an understanding of digital photographic processing is needed for these roles.

Camera Technicians: Provide Fuji camera repair service to internal and external customers and to evaluate cameras for product management and marketing. Key skills include the ability to repair digital cameras along with demonstrated expertise in camera operation and photographic processes.

Helpdesk Operators: Provide national telephone, remote assistance and email support to customers by offering solutions on digital imaging equipment or digital cameras through a technical help desk environment. Key skills include strong customer service skills in a technical/applications environment, and a background in minilab operation and/or digital imaging technologies.

Globally recognised for our high quality and technological advancements, our extensive line-up of medical imaging solutions fulfils the needs of today's and tomorrow's healthcare facilities.

Pioneering many world firsts like the world's first computed radiography system, FCR has gradually evolved into the industry standard with more than 30,000 systems sold worldwide*. Another notable Fujifilm achievement is the world's fastest most versatile dry laser imager, the top-of-the line DRYPIX 7000.

Continuing in this tradition, our recent technical innovation includes the introduction of the FCR VELOCITY series with HD LINESCAN Technology. Our new CR Console, featuring touch-panel screen and intuitive software, enables all the complex procedures in digital x--ray imaging - patient identification, image preview, processing and printing, DICOM interfacing and all the rest - to be performed at a single workstation.

Bringing continuous innovation and leading-edge products to a broad spectrum of industries, we've responded to the ever-growing demands of healthcare professionals, with Fujifilm's SYNAPSETM, the world's first fully web-based diagnostic PACS, which uses next-generation architecture in an entirely new approach to the archiving and distribution of radiology images from all modalities.

Above and beyond the technology, Fujifilm's philosophy has a commitment to making
"Innovative Products Through Continuous Progress". * As of 2004.

In our Medical division we employ:

Account Managers: achieve sales targets for Fuji Medical products, collect product and market information to support sales growth and market penetration. These roles require the ability to develop sales relationships and gain sales within a technical or specialist environment. A basic understanding of medical and/or imaging technologies is necessary along with experience of selling in a medical or other capital equipment market.

Project Managers: provide project management, sales and technical expertise for the implementation of medical systems into the client sites. Key skills include the ability to manage projects and outsourced resources along with an understanding of computer networks and medical technologies.

Systems Integration Engineers: provide a high level of technical expertise to facilitate the implementation of medical systems into client sites. For these roles an understanding of computer networks, Dicom and HL-7 is necessary along with the ability to provide specialist technical information and advice, train customers and staff, and manage projects and local software development.

Applications Specialists: train new and existing customers on clinical use of systems to ensure a smooth transition to new products. Key skills for these roles include the ability to manage customer relationships, identify training needs and deliver the appropriate training to customers. Proven experience in radiography or related technologies is also required.

Service Engineers: perform complex installation and service work and advise on technical aspects of equipment use and maintenance. Electronic qualifications along with knowledge of computer networking and experience in the installation and servicing of digital equipment are required. In addition, experience with radiographic products would be highly regarded.

In October, 2008, Fujinon officially became a wholly-owned subsidiary of FUJIFILM, and thus a part of the newly created global parent of FUJIFILM Holdings. A year later, October 1,2009, the Endoscopy business operated by Fujinon Australia Pty Ltd was integrated into Fujifilm's Medical Systems business in Australia.

As part of our global mission to advance the quality of life for people worldwide, Fujinon has pioneered many advanced medical technologies including the first fiberoptic flexible scopes, the first commercially available flexible video endoscopes, the first High Definition flexible endoscopes, and the only endoscopic system capable of reaching the entire small bowel (Double Balloon Endoscopy®). A full range of endoscopes (including High Definition), processors and light sources are available Gastroscopes, Colonoscopes, Bronchoscopes, Duodenoscopes, Enteroscopes and Ultrasound. The uniqueness of the Double Balloon Endoscopy System creates high demand in the clinical environment. Our endescopes are recognised as having the best image quality.

Our advancements in the field of endoscopy have established us as an innovator in the industry. While our history of innovation is impressive, it is our commitment to our customers that truly sets us apart. Our solutions begin with the doctors, nurses and facilities we serve. Our focus is on providing the right products and personalised support so our customers can focus on their patients and their business. We are committed to providing world-class service and customer support at every level.

In our Endoscopy Division we employ:

Clinical Support Representatives: Train new and existing customers on care and cleaning procedures (In-services) of the endoscopes, the clinical use of the Endoscopy systems and attend pre-sale equipment trials as the Fujifilm representative. Key skills for these roles include the ability to manage customer relationships, identify training needs and deliver the appropriate training to customers. Interstate travel on a regular basis is required for this role. Proven experience in the clinical endoscopy environment, particularly as a nurse, is also required for this role.

Endoscopy Technicians: Perform repairs on all the Fujinon flexible endoscope range of scopes andprocessors, install, service and give advice on technical aspects of equipment use and maintenance. Intra and interstate travel will be required from time to time.

Recognized as the leaders in Cardiology information systems, our range of Cardiology PACS (ProSolv® CardioVascular) and ECG Management systems (Epiphany Cardio) ensures that Cardiology facilities throughout Australia and New Zealand remain at the forefront of cutting edge technology and innovative solutions. We have now developed a growing customer base of 100+ medical institutions across Australia and New Zealand.

Not only do we offer high quality solutions, our Cardiology Support, sales and management team are recognised throughout the industry for their superior technical skills, attention to detail and responsive customer service.

In our division we employ:

Technical Support Engineers: perform complex installation and support work and advise on technical aspects of system use and maintenance. Information Technology qualifications along with experience in the installation and servicing of digital medical imaging systems are required.

As a global technology group, FUJIFILM is one of the most important suppliers of prepress and pressroom products. Our range includes:

  • Plate exposure machines (computer-to-plate)
  • Digital proof systems
  • Printing plates
  • Graphical films
  • Proof media
  • Large-format printing (industrial inkjet)
  • Digital printing systems (POD)
  • Software solutions for workflow
  • Colour management and digital printing
  • Processing and process chemicals
  • Service and consulting

In Australia our customer base includes daily and weekly newspapers, magazine and periodical printers, packaging companies and general printers.

In our Graphics Systems division we employ:

Sales Managers: Achieve sales, profitably grow market share and improve customer satisfaction. Key skills for these roles include the ability to develop business plans and sales relationships and implement sales strategies, especially in the printing or related industries. An understanding of printing/pre-press technology is also required.

Service and Application Support Technicians: Training, service and client support of Graphic Systems products as well as planning and assistance with future sales and applications support of all Graphic Systems products. Qualifications in pre-press, electronics or IT along with the ability to process service and technical information, install and service equipment and train customers and staff are required for these roles.

Service Technicians: Carry out installation, repairs and training on equipment, as well as planning and assistance with future sales of all Graphic Systems products. Key skills include qualifications in pre-press, electronics or IT along with the ability to process service and technical information and install and service equipment.

To support our product divisions, our administration roles include:

Customer Support Consultants: Receive and process customer orders received by phone or fax; assist customers with questions or complaints. Experience in a call centre or other phone based customer contact environment is highly desirable, along with the ability to work under pressure and strong problem solving skills.

Service Co-ordinators: To co-ordinate daily service scheduling and planning to meet technical installation and maintenance requirements. Maintain technical libraries. Demonstrated skills for these roles include the ability to handle multiple priorities, liaise with customers and technical staff and organise work flows.

Sales Co-ordinators: Plan, implement and monitor sales and marketing plans and activities to achieve sales budgets, including the co-ordination of cost effective and efficient flow of goods from suppliers through to end users. These roles require the ability to liaise with sales and technical staff and customers in order to meet set deadlines as well as analyse and report on sales data.

Accounts Clerks: Pay creditors for goods and services in timely and cost effective manner; prepare and maintain documentation and reports; reconcile accounts. Skills for this role include numerical accuracy, the ability to meet deadlines and an understanding of basic accounting principles.

Credit Controllers: Collect cash on assigned ledgers whilst minimising credit risk, bad debts and debtor capital whilst maintaining good customer relations. Experience in a credit role is highly desirable along with attention to detail, strong numerical skills and the ability to liaise with customers in difficult situations.