Contact Us
Product & Services Inquiries
Call us on 1800-226-355 and select 4 to chat with our friendly help desk (Lines open: Mon-Fri 8.30am-5.30pm AEST/AEDT) or send us an email by clicking the link below.
If you've got a question, check out our FAQs which may provide the answer you're looking for. Our user manuals will help you to get your instax camera or printer set up and include some troubleshooting. Still can't find what you're looking for? Get in touch using the form below.
Sales Enquiries
For sales enquiries, please contact the relevant team member below:
Marc Van Agten - General Manager
Telephone:+61-2-9466-2731
Mobile:+61-419-770-472
Email:marc.vanagten@fujifilm.com
Simon Murphy - National Business Development Manager
Telephone:+61-3-9221-4217
Mobile:+61-419-770-167
Email:simon.murphy@fujifilm.com
Jeff Brown - National Account Manager
Telephone:+61-2-9466-2732
Mobile:+61-419-771-249
Email:jeff.brown@fujifilm.com
Tony Soldan - Senior Product Manager
Telephone:+61-2-9466-2795
Mobile:+61-414-273-326
Email:tony.soldan@fujifilm.com
Service Enquiries
For service enquiries, please complete the contact form below and our Service Centre will be in touch:
Others
Australia
Phone Orders Only: All areas except Sydney metropolitan (toll free) +61-1800-226-355
Sydney metropolitan area +61-2-9466-2900
Sydney metropolitan area +61-2-9938-4854 or +61-2-9938-1975
Email Orders Only: ffau.orders@fujifilm.com
New Zealand
Phone Orders Only: All areas (toll free) +64-9-414-0400
Fax Orders Only: All areas (toll free) +64-9-414-0410
Australia
All Parts: 1800-226-355
Service/Help Desk - NON-Medical: 1800-226-355
Medical Service & Support/Helpdesk: 1800-060-209
New Zealand
Service/Help Desk - NON-Medical: +64-9-414-0400
Medical Service & Support/Helpdesk: 0800-442-842