Process Automation in the Age of AI: What It Means for Your Business
Artificial intelligence (AI) is moving from hype to boardroom reality. Across Australia, it’s on the executive agenda. According to ADAPT’s recent CIO Edge research, 70% of CIOs plan to increase investment in generative AI during 2025, yet only 25% of organisations have automated workflows in place – a striking gap between ambition and readiness.
This gap seems to reflect a wider truth: automation should no longer just be about efficiency. In the age of AI, automation appears to evolving into something far more powerful; adaptive, predictive, and insight-driven. For leaders navigating tighter margins, growing compliance obligations, and mounting customer expectations, there is a clear opportunity. But so too are the challenges.
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