We’re not like the others. We redefine what IT partner means.

We don’t lock you in to an extended IT managed services contract. Giving you flexibility keeps us focused on exceeding your expectations. We know that it’s crucial to fix your issues quickly, be responsive, and strategic, because the only thing keeping you with us is the quality of our service.

Afraid traditional IT managed service providers aren’t meeting the mark?

You may have already tried to outsource IT and are unhappy with your existing provider. Or it may be your first time looking into outsourcing to reduce your internal IT load or to get expert help with new innovations. Either way, you may be afraid of traditional IT providers for a few reasons:

FUJIFILM IT Services is here to change this. We’re here to give you a better choice.

Whether you’re looking to fully outsource, or provide extra support to your own IT teams, our managed IT provides exceptional service and value—without locking you in for an extended period.

Want to know if no lock-in* managed IT services are right for you?

FUJIFILM IT Services took our problem, researched vendors and possible solutions and brought fully-fledged ideas back to us. Unlike some providers, we didn’t have to do all the work ourselves, as their consultation process provided real value.

We are now able to store data faster and easier as the process has been automated and we don’t have to worry about the risk of something going wrong.

Jimmie Martin

Melbourne Football Club

Managed IT services refer to IT tasks that third-party IT entities handle on behalf of your organisation. The managed services model enables organisations to outsource their routine IT tasks to free up internal resources and give their IT teams more time to focus on other important projects or initiatives that are critical to the organisation’s growth.

Managed IT services take care of routine and mundane IT tasks that include monitoring, testing, upgrades, vulnerability detection, and cloud service management.

IT managed services providers (MSPs) provide clients with a host of managed services that may vary depending on the company’s requirements and the customised Service Level Agreement (SLA) between the MSP and the client. These services may include some or all of the following:

— Remote infrastructure and IT systems monitoring, management, and upgrading —

— Cyber security services, such as updates, testing, monitoring and threat hunting —

— Managing and monitoring cloud services —

— IT backup and disaster recovery planning and management —

— Access management and control —

— 24/7 IT support —

Managed IT services basically means that you’re putting your IT support on autopilot. In other words, you allow a third-party organisation to handle your day-to-day IT tasks on behalf of your IT team to free up your internal resources.

IT services, on the other hand, are considered more traditional, where your internal IT teams are fully responsible for upgrades, maintenance, and support.

IT Managed Services have a number of main components, which usually are:

— Managed IT Service Desk —

— Managed software and licensing —

— Managed networking —

— Managed cybersecurity —

— Managed cloud services —

— Managed backup and recovery —

These components require continuous surveillance and management to run at optimal conditions with minimal risk of downtime, cyber-attacks, and data loss.