Let’s start with the basics: Digitisation and Digital Transformation.
Digitisation and Digital Transformation are two entirely separate things. And it is important to understand their difference and which process should come first.
Digitisation involves standardising and digitising business processes and is typically associated with lowering costs and improving operational processes.
In other words, with Digitisation, you closely examine every part of the way your business processes work and figure out where it might make more sense to substitute a digital alternative.
For example, is it really necessary to have three people performing a basic administration task when software could do it much faster and with less errors?
Digital Transformation on the other hand is all about rethinking the company’s entire value proposition, not just its operations.
The key word here is Transformation. This means looking at every part of what a company is and, if necessary, changing everything, reinventing every part of it, to best take advantage of the possibilities that digital technologies offer.