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Smarter Processes for Stronger Councils: Insights from Local Government Leaders

Councils across Australia are facing growing operational pressure - rising service expectations, increasing compliance requirements, workforce constraints and fragmented systems.


This eBook brings together insights from a local government roundtable hosted by FUJIFILM Business Innovation Australia and Nintex at Local Government Focus Day Victoria, exploring where councils are experiencing the most friction, and how a more connected, process led approach can help improve efficiency, visibility and community outcomes.


In this guide, you’ll learn:

  • Where councils face the greatest process pressure
  • Why fragmented approvals and systems drive risk and delays
  • How councils are shifting from one‑off automation to scalable capability
  • How better workflow design strengthens governance and compliance
  • The link between connected processes and improved community outcomes
  • How to prioritise high‑impact workflows and build capability over time
     

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