If delivery of any item of equipment by FBAU to the Site is prevented by the Customer due to any of the Futile Delivery Reasons, The Customer may be required to pay the Transport Charge. In order for such Transport Charge to apply, FBAU shall reasonably determine and/or verify (as the case may be) that the relevant Futile Delivery Reason applies; this, as a minimum, will involve FBAU seeking to make contact with the nominated site contact.
|
Reason |
Explanation |
|
Physical Site or Network Not ready |
Final Delivery Location is not accessible as it may be:
|
|
Site Contact Not Available |
Main contact is not available or reachable on the day. No one else on site available to direct the crew on Final Delivery Location for the equipment |
|
Physical Site Closed |
Building/Premises is not accessible and appears closed. No one onsite or reachable to open and provide access. |
|
Cancelled |
Customer requests on the day of delivery or when the crew arrive onsite to:
|
If Collection of any item of Equipment from the Site is prevented by the Customer due to any of the Futile Collection Reasons, the Customer may be required to pay the Transport Charge. In order for such Transport Charge to apply, FBAU shall reasonably determine and/or verify (as the case may be) that the relevant Futile Collection Reason applies; this, as a minimum, will involve FBAU seeking to make contact with the nominated site contact.
|
Reason |
Explanation |
|
Physical Site Not ready |
Collection Location is not accessible as it may be Under Construction / Being Renovated |
|
Site Contact Not Available |
Main contact is not available or reachable on the day. No one else on site available to direct the crew on Collection Location of the equipment |
|
Physical Site Closed |
Building/Premises is not accessible and appears closed. No one onsite or reachable to open and provide access. |
|
Cancelled |
Customer requests on the day of collection or when the crew arrive onsite to:
|
|
Still in Use |
Customer will not release or allow the equipment to be removed as they are or want to continue to use the equipment |
|
Device not on site |
Equipment is unable to be found for removal. No one onsite is able to confirm the collection location. |
The Transport Charge payable per item of Equipment is based on (a) the zone the Equipment is located in as set out in the “Zones” section below; and (b) factors such as location accessibility, number of items, site conditions and travel distance.
The rates as set out in within the applicable agreement between FBAU and the Customer:
- Assumes standard site access and working conditions;
- Excludes the use of specialised equipment or handling requirements (including but not limited to use of cranes, complex lifts or restricted access to the Customer’s Site), which, if required, will be quoted separately and agreed between the parties; and
- Is calculated on a per-device basis, with applicable discounts applied for multiple Equipment collected from the same Site, as further set out below.
Where multiple Equipment is being collected at the same time from the same Site then the following discounts can be applied to the total calculated cost:
|
Device Qty |
Discount % |
|
2 - 5 |
20% |
|
6 - 10 |
30% |
|
11 + |
40% |
|
Zone |
Postcode |
|
Metro |
200, 1021 - 1022, 1025 - 1030, 1045, 1100 - 1101, 1117 - 1118, 1120 - 1121, 1123 - 1125, 1128 - 1129, 1135 - 1136, 1140 - 1142, 1155, 1161, 1169 - 1174, 1176 - 1177, 1186, 1190, 1201, 1205, 1207 - 1208, 1215, 1220, 1225, 1230 - 1231, 1235, 1239 - 1240, 1291, 1300, 1314, 1335, 1340, 1350, 1355, 1360, 1401, 1405, 1419 - 1420, 1435, 1440, 1445, 1450, 1455, 1460, 1465 - 1466, 1470, 1475, 1480 - 1481, 1484 - 1485, 1490, 1493, 1495, 1499, 1515, 1560, 1565, 1570, 1585, 1590, 1595, 1602, 1630, 1635, 1640, 1655, 1660, 1670, 1675, 1680, 1685, 1700, 1710, 1715, 1730, 1750, 1755, 1765, 1781, 1790, 1800, 1805, 1811, 1825, 1835, 1851, 1860, 1871, 1874 - 1875, 1885, 1890 - 1891, 2000 - 2002, 2004, 2006 - 2013, 2015 - 2050, 2052, 2055, 2057 - 2077, 2079 - 2082, 2084 - 2097, 2099 - 2148, 2150 - 2168, 2170 - 2177, 2190 - 2200, 2203 - 2214, 2216 - 2229, 2231 - 2232, 2234, 2564, 2600 - 2612, 2614 - 2617, 2619 - 2620, 2766, 2768, 2900, 2902 - 2906, 2911 - 2914, 3000 - 3004, 3006, 3008, 3010 - 3013, 3015 - 3016, 3018 - 3034, 3036 - 3068, 3070 - 3076, 3078 - 3079, 3081 - 3091, 3093 - 3097, 3101 - 3109, 3111, 3113 - 3116, 3121 - 3138, 3140 - 3156, 3158 - 3198, 3201 - 3202, 3204 - 3207, 3335 - 3336, 3428, 3750, 3752, 3754, 3765, 3800, 3802 - 3806, 3975 - 3976, 4000 - 4014, 4017 - 4022, 4029 - 4032, 4034 - 4037, 4051, 4053 - 4054, 4059 - 4061, 4064 - 4069, 4072 - 4078, 4101 - 4124, 4127 - 4133, 4151 - 4161, 4163 - 4164, 4169 - 4174, 4178 - 4179, 4205, 4300 - 4301, 4303 - 4305, 4500 - 4503, 4509, 5000 - 5001, 5005 - 5025, 5031 - 5035, 5037 - 5052, 5061 - 5076, 5081 - 5098, 5106 - 5113, 5115 - 5117, 5121, 5125 - 5127, 5131, 5133 - 5134, 5136 - 5138, 5140, 5142, 5144, 5150 - 5151, 5154, 5156, 5158 - 5168, 5800, 5810, 5839, 5942, 5950, 6000 - 6001, 6003 - 6012, 6014 - 6027, 6029, 6050 - 6073, 6076 - 6079, 6081, 6090, 6100 - 6112, 6122, 6147 - 6160, 6162 - 6166, 6800, 6809, 6827, 6830 - 6831, 6837 - 6850, 6865, 6872, 6892, 6900 - 6907, 6909 - 6926, 6929, 6931 - 6936, 6939, 6941 - 6947, 6951 - 6957, 6959 - 6961, 6963 - 6970, 6979, 6981 - 6992, 6997, 8001 - 8012, 8045, 8051, 8066, 8069 - 8071, 8102, 8107, 8111, 8120, 8205, 8511, 8785, 9000 - 9002, 9005, 9007, 9009 - 9010, 9013, 9015, 9464, 9600 |
|
Outer Metro |
2107, 2178 - 2179, 2230, 2233, 2555 - 2560, 2563, 2565 - 2567, 2570, 2611, 2618, 2620, 2745, 2747 - 2751, 2753 - 2756, 2759 - 2763, 2765, 2767, 2769 - 2770, 2900 - 2901, 3099, 3139, 3199 - 3200, 3337 - 3338, 3427, 3429 - 3430, 3432 - 3434, 3751, 3753, 3755 - 3763, 3766 - 3767, 3770, 3775, 3777, 3781 - 3782, 3785 - 3789, 3791 - 3793, 3795 - 3796, 3807 - 3810, 3910, 3977 - 3978, 3981, 4055, 4070, 4125, 4165, 4280, 4504 - 4506, 4508, 4510 - 4512, 4514, 4516 - 4521, 6028, 6030 - 6032, 6036, 6038, 6074, 6082 - 6083, 6121, 6123, 6167 - 6172 |
|
Zone |
Postcode |
|
Regional |
800 - 801, 803 - 804, 810 - 815, 820 - 821, 828 - 832, 834 - 839, 841, 845 - 846, 870 - 871, 906 - 907, 909, 2083, 2230, 2250 - 2252, 2256 - 2265, 2267, 2278, 2280 - 2287, 2289 - 2300, 2302 - 2312, 2314 - 2331, 2333 - 2348, 2350 - 2361, 2365, 2369 - 2372, 2379 - 2382, 2386 - 2388, 2390, 2395 - 2406, 2408 - 2411, 2415, 2420 - 2431, 2439 - 2450, 2452 - 2456, 2460, 2462 - 2466, 2469 - 2490, 2500, 2502, 2505 - 2506, 2508, 2515 - 2520, 2522, 2525 - 2530, 2533 - 2541, 2545 - 2546, 2548 - 2551, 2560, 2568 - 2569, 2571 - 2588, 2590, 2594, 2621 - 2633, 2640 - 2653, 2655 - 2656, 2658 - 2661, 2663, 2665 - 2666, 2668 - 2669, 2671 - 2672, 2678, 2680 - 2681, 2700 - 2703, 2705 - 2707, 2710, 2712 - 2717, 2720 - 2722, 2725 - 2727, 2729 - 2739, 2752, 2757 - 2758, 2773 - 2780, 2782 - 2787, 2790 - 2795, 2797 - 2800, 2803 - 2810, 2817 - 2818, 2820 - 2836, 2838 - 2840, 2842 - 2850, 2852, 2864 - 2871, 2873 - 2877, 2891, 3211 - 3228, 3230 - 3231, 3240 - 3242, 3250, 3280, 3293 - 3294, 3300, 3305, 3314 - 3315, 3317 - 3319, 3321 - 3323, 3328 - 3334, 3340 - 3342, 3345, 3350 - 3358, 3360 - 3361, 3363 - 3364, 3370 - 3371, 3373 - 3375, 3377 - 3381, 3384 - 3385, 3387 - 3388, 3390 - 3393, 3395 - 3396, 3400 - 3402, 3407, 3409, 3412 - 3415, 3418 - 3420, 3423 - 3424, 3431, 3435, 3437 - 3438, 3440 - 3442, 3444, 3446 - 3448, 3450 - 3451, 3453, 3458, 3460 - 3465, 3467 - 3469, 3472, 3475, 3477 - 3478, 3480, 3482 - 3483, 3485, 3487 - 3491, 3494, 3496, 3498, 3500 - 3502, 3505 - 3507, 3509, 3512, 3515 - 3518, 3520 - 3523, 3527, 3529 - 3531, 3533, 3537, 3540, 3542, 3544, 3546, 3549 - 3552, 3554 - 3559, 3561 - 3568, 3570 - 3573, 3575 - 3576, 3579 - 3581, 3583 - 3586, 3588 - 3591, 3594 - 3597, 3599, 3607 - 3608, 3610, 3612, 3614, 3616 - 3624, 3629 - 3641, 3643 - 3644, 3646 - 3647, 3649, 3658 - 3660, 3662 - 3666, 3669 - 3673, 3675 - 3678, 3682 - 3683, 3685, 3687 - 3691, 3694 - 3695, 3697 - 3701, 3704 - 3705, 3707 - 3709, 3717, 3722 - 3723, 3725 - 3728, 3730, 3732 - 3733, 3735, 3737 - 3741, 3744, 3746 - 3747, 3749, 3764, 3778 - 3779, 3783, 3797, 3799, 3812 - 3816, 3818, 3820 - 3825, 3831 - 3833, 3835, 3840 - 3842, 3844, 3847, 3850 - 3854, 3856 - 3860, 3862, 3864 - 3865, 3869 - 3871, 3873 - 3875, 3878, 3880, 3882, 3885 - 3893, 3895 - 3896, 3898, 3900, 3902 - 3904, 3909, 3911 - 3913, 3915 - 3916, 3918 - 3920, 3922 - 3923, 3925 - 3931, 3933 - 3934, 3936 - 3946, 3950 - 3951, 3953 - 3954, 3956 - 3960, 3962, 3964 - 3967, 3971, 3979 - 3980, 3984, 3987 - 3988, 3990 - 3992, 3995 - 3996, 4207 - 4228, 4230, 4270 - 4272, 4275, 4285, 4287, 4306 - 4307, 4309 - 4314, 4340 - 4347, 4350, 4352 - 4356, 4358 - 4365 |
|
4370 - 4375, 4377, 4380, 4383, 4385, 4400 - 4404, 4507, 4515, 4550 - 4575, 4580, 4600 - 4601, 4605 - 4606, 4608, 4610 - 4615, 4678, 4680, 4694 - 4695, 4697, 4699 - 4707, 4709 - 4724, 4728, 4737 - 4743, 4750 - 4751, 4753 - 4754, 4756 - 4757, 4798 - 4799, 4810 - 4818, 4823, 4825, 4828 - 4830, 4858 - 4861, 4865, 4868 - 4872, 4877 - 4880, 5114, 5116, 5118, 5120, 5132, 5139, 5141, 5152 - 5153, 5155, 5157, 5169 - 5174, 5201 - 5204, 5210 - 5214, 5231 - 5238, 5240 - 5245, 5250 - 5256, 5259 - 5273, 5275 - 5280, 5290 - 5291, 5311, 5321 - 5322, 5330 - 5333, 5340 - 5346, 5350 - 5353, 5420 - 5422, 5431 - 5434, 5440, 5451 - 5455, 5460 - 5462, 5464, 5470 - 5473, 5480 - 5483, 5485, 5490 - 5491, 5493, 5495, 5501 - 5502, 5510, 5520 - 5523, 5540, 5550, 5552, 5554 - 5556, 5558, 5560, 5570 - 5573, 5600 - 5602, 5608 - 5609, 5611, 5640 - 5641, 5722, 5725, 6033 - 6035, 6037, 6041 - 6044, 6084, 6124 - 6126, 6161, 6173 - 6176, 6180 - 6182, 6207 - 6211, 6213 - 6215, 6218, 6220 - 6221, 6223 - 6233, 6236 - 6237, 6239 - 6240, 6243 - 6244, 6251 - 6256, 6258, 6260, 6262, 6271, 6275, 6280 - 6282, 6284 - 6286, 6288, 6290, 6302, 6304, 6306, 6308 - 6309, 6311 - 6313, 6315 - 6318, 6320 - 6324, 6326 - 6328, 6330 - 6333, 6335 - 6338, 6341, 6343, 6346, 6348, 6350 - 6353, 6355 - 6359, 6361, 6363, 6365, 6367 - 6370, 6372 - 6373, 6375, 6383 - 6386, 6390 - 6398, 6401, 6403, 6405, 6407, 6409 - 6415, 6418 - 6434, 6436 - 6438, 6440, 6442 - 6443, 6445 - 6448, 6450, 6452, 6460 - 6463, 6465 - 6468, 6470, 6472 - 6473, 6475 - 6477, 6479 - 6480, 6484 - 6485, 6487 - 6490, 6501 - 6507, 6509 - 6519, 6521 - 6522, 6525, 6528, 6530 - 6532, 6535 - 6537, 6556, 6558, 6560, 6562, 6564, 6566 - 6569, 6571 - 6572, 6574 - 6575, 6603, 6605 - 6606, 6608 - 6609, 6612 - 6614, 6616, 6620, 6623, 6625, 6627 - 6628, 6630 - 6632, 6635, 6638 - 6640, 6642, 6646, 6701, 6705, 6707, 6710, 6713 - 6714, 6716, 6718, 6720 - 6722, 6725 - 6726, 6728, 6751, 6753 - 6754, 6758, 6760, 6762, 6765, 7000 - 7002, 7004 - 7012, 7015 - 7027, 7030, 7050 - 7055, 7109, 7112 - 7113, 7116 - 7117, 7119 - 7120, 7139 - 7140, 7150 - 7151, 7155, 7162 - 7163, 7170 - 7180, 7182 - 7187, 7190, 7209 - 7216, 7248 - 7250, 7252 - 7254, 7258 - 7265, 7267 - 7268, 7270, 7275 - 7277, 7290 - 7292, 7300 - 7307, 7310, 7315 - 7316, 7320 - 7322, 7325, 7330 - 7331, 7466 - 7470, 7800, 7802 - 7814, 7823 - 7824, 7827 - 7829, 7845, 7850, 7892, 7901 - 7909, 9726 |
|
|
Remote |
822, 840, 847, 850 - 854, 860 - 862, 872 - 875, 880 - 881, 885 - 886, 2430, 2440, 2446, 2460, 2463 - 2464, 2469, 2477 - 2478, 2540, 2675, 2711, 2878 - 2880, 2890, 2898 - 2899, 3225, 3232 - 3239, 3243, 3249, 3251, 3254, 3260, 3264 - 3279, 3281 - 3287, 3289, 3292, 3301 - 3304, 3309 - 3312, 3324 - 3325, 3500, 3525, 3537, 3586, 3661, 3711 - 3715, 3718 - 3720, 3724, 3736, 3880, 3921, 3925, 3971, 4025, 4183 - 4184, 4357, 4376 - 4378, 4380 - 4385, 4387 - 4388, 4390, 4405 - 4408, 4410 - 4413, 4415 - 4428, 4454 - 4455, 4461 - 4462, 4465, 4467 - 4468, 4470 - 4472, 4474 - 4475, 4477 - 4482, 4486 - 4494, 4496 - 4498, 4581, 4620 - 4621, 4625 - 4627, 4630, 4650, 4655, 4659 - 4660, 4662, 4670 - 4671, 4673 - 4674, 4676 - 4677, 4680, 4700, 4725 - 4727, 4730 - 4733, 4735 - 4736, 4741, 4744 - 4746, 4799 - 4800, 4802 - 4811, 4816, 4819 - 4824, 4849 - 4850, 4852, 4854 - 4857, 4870 - 4876, 4881 - 4888, 4890 - 4892, 4895, 5214, 5220 - 5223, 5301 - 5304, 5306 - 5310, 5320, 5354 - 5357, 5360, 5371 - 5374, 5381, 5400 - 5401, 5410 - 5419, 5495, 5575 - 5577, 5580 - 5583, 5603 - 5607, 5630 - 5633, 5642, 5650 - 5655, 5660 - 5661, 5670 - 5671, 5680, 5690, 5700 - 5701, 5710, 5713, 5715, 5717, 5719 - 5720, 5723 - 5724, 5730 - 5734, 6711 - 6712, 6731, 6733, 6740, 6743, 6770, 6798 - 6799, 7001, 7151, 7255 - 7257, 7330 |