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Projector FP-ZUH12000 - Support / Extended Warranty

An ultra-short-throw projector delivering 4K high-resolution visuals and superior color accuracy to create an immersive viewing experience.

Manual
Product Detailed Manual (HTML) Detailed Manual (PDF) Quick Start Guide (PDF)
FP-ZUH12000 View Details Download Download
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FP-ZL050 Download
FP-ZL125 Download
Software Warping and Blending Tool for FP-ZUH series
Precaution
  • This software is compatible with only FP-ZUH12000.
  • Please use the latest firmware on the main unit when using the Warping and Blending Tool for the FP‑ZUH series.
Version Date Remarks
1.9 11/05/2026
  • Enabled edge blending and black level adjustment to work even when only one projector is connected to the application.
  • Fixed other minor issues.

* Other minor usability improvements and bug fixes have been immproved.

ZIP: 41.0MB

FUJIFILM PROJECTOR MANAGEMENT TOOL ver1.1

This application enables network monitoring of the operating status of Z projectors in real time.
Registration of up to 255*1 Z projectors on the network and centralized management from a single PC via the network is possible.

  • * Not guaranteed to work in all network settings.
  • *1 Depends on PC and network conditions.

ZIP: 11.0MB

When using this software with the FP-Z8000/FP-Z6000, the firmware version should be 2.00 or later.
To use this software, you must install “FUJIFILM PROJECTOR CONTROLER” beforehand.

  • * The FP-Z5000 is not compatible.
Manual

For specific installation instructions of FUJIFILM PROJECTOR MANAGEMENT TOOL, refer to the following manual (PDF) .

Firmware
Precaution
  • Do not turn off the power until the firmware update is complete.
  • Please refer to the link below for instructions on how to update the firmware.
  • This firmware is exclusively for the FP-ZUH12000.
Version Date Remarks
1.0.8 18/05/2026
  • Improved the design to prevent brightness reduction even when the dust filter is in use.
  • Updated the menu position setting so that it is synchronized with the display position of each dialog. 
  • Expanded the adjustment ranges for the digital zoom function, blending width, and blanking settings. 
  • Revised some on-screen labels and wording, including those in the menu screens.

ZIP: 130MB

Extended Warranty
Extended Warranty Service for Reliable Operation of Projectors

Extended Warranty Service for Commercial Projectors
To provide you with greater peace of mind when using our commercial projectors, we offer an optional 2-year extended warranty service after the manufacturer’s standard warranty period (up to a maximum of 3 years*2), extending your total coverage to up to 5 years.
By subscribing to the extended warranty service, you can receive repair support at no additional cost*3 during the warranty period in the unlikely event of a product failure.

  • *2 The basic warranty period is 1 year. To extend it to 3 years, product registration is required.
    The extended warranty covers the projector  unit only.
    Lenses are covered by the standard manufacturer’s warranty only.
  • *3 Please note that any maintenance work without a failure will be charged to the customer. Also, used products do not qualify for the extended warranty service.
ZUH12000 Extended Warranty Logo
Warranty Period (Extended Warranty)
Extended Warranty Period

The extended warranty covers up to 2 years following the expiration of the manufacturer’s warranty.
After purchasing the extended warranty license, please register your product using the form below.

Extended Warranty Coverage

During the warranty period, we will provide free repair service.

Extended Warranty Exclusions

The following items are not covered under the warranty. Please understand this in advance.

  • Troubleshooting and fault isolation work on projectors and connected devices
  • Removal from the installed condition, packaging work, unboxing of repaired products, and reinstallation work
  • Laser light source parts used for brightness recovery that are not due to malfunction
  • Consumables (e.g., dust filters) costs
  • Malfunctions caused by usage methods that do not comply with the manufacturer's warranty terms

Please refer below for the terms and conditions of the extended warranty.

Extended Warranty Registration Form

After purchasing the extended warranty license, please register your product and license ID using the link below.
Once your extended warranty registration is complete, we will send you an email confirming the completion of your extended warranty.