Fujifilm Technical Services Division is committed to providing our customers with innovative technical solutions, responsive support and developing mutually profitable partnerships. Our professionalism and experience provides a unique offering that is unmatched by anyone in the industry.
Our nationwide service organization has received extensive KT training. Kepner-Tregoe ™ is a process for problem solving and decision making that helps people rapidly and accurately resolve a wide range of technical issues. This training enables us to pinpoint problems more quickly, resulting in faster resolutions.
- We provide access from 7am - 9pm M-F through our Technical Assistance Service Line. Our friendly staff will work with you to gather the most accurate information to assess your needs quickly.
- Our experienced Technical Response Center resolves most service issues remotely, resulting in less downtime for you.
- Our knowledgeable team of Service Coordinators are focused on arranging service and installations efficiently and effectively.
- Our fully trained and certified Technical Staff has the ability to respond to and resolve the most difficult of problems.
We are proud to be one of the top service providers in the nation. We pledge to continue to be your trusted advisor in this ever changing market place.