EP-BB enabling Smart Remote Services

Save time with Smart Remote Services on your office printers and production presses. Smart predictive features take care of FUJIFILM Business Innovation device maintenance and performance, including consumable stock management, automatic health checks, fault alerts and provide smart analytical reports. Never worry about replenishing a toner cartridge order again, by enabling Remote Services, toner will be sent to you without a phone call, email or worry.

In both hardware and service solutions we have a reputation as a leader; we deliver optimal efficiency and peace of mind. Remote Services is a smart way to make your business more productive.

	Increased productivity Smart and proactive alerts mean less administrative time wasted on manual checking and consumable stock management.
	Maximum performance Automatic health checks ensure your FUJIFILM Business Innovation device performs at its optimum functionality at all times. * Remote Device Health Check (RDHC) * Production Remote Service (PRS)
	Predictive service Fault alerts and diagnostic data are automatically sent to Customer Support specialists, who will promptly call to provide solutions.
	Maximised uptime Accelerated resolution response and timely consumable replenishment to ensure smooth business operations.
	Automatic Meter Capture Accurate meter readings are retrieved automatically, which eliminates productive time lost with manual checking and subsequent report submissions.
	Smart reports Green Reports or Comprehensive Monthly Reports*, for detailed device usage statistics and environmental impact. * For EPBB customers, by registering with FUJIFILM BI Direct under the Multifunction Printer Management Service, you can easily access vital information for your business.

How does it work?

EP-BB enabling Smart Remote Services ensures your FUJIFILM Business Innovation device functions at optimum performance levels, maintaining device health while keeping your business running. The service proactively alerts FUJIFILM Business Innovation to predicted performance issues, toner levels and important machine running data. By taking take care and automating your device maintenance and performance, we hope to empower you to focus on your business and save you precious time.

Built on the FUJIFILM Business Innovation reputation for quality products, we built-in security features at every point, to protect your business information and keep processes running safely and smoothly. Once an internet connection is established, a software module embedded within the product automatically captures device data to support Automated Meter Reads and Automated Supplies Replenishment. This data is then transmitted to the FUJIFILM Business Innovation Customer Support personnel, who are ready to help keep your devices running smoothly.

Unique to production machine customers, we'll establish your regular usage patterns, live data and what amount you would like as in-house stock. When a toner bottle is getting low, we'll send out another for your in-house inventory so you'll always have more than you need on-hand.

When it comes to toner, drums and waste bottles, Remote Services can automatically 'talk' to our ordering systems. With this service enabled, you no longer need to monitor your device supplies and order them, we do it for you at no extra cost.