You return your used consumables to us using a special ECOBOX, in which you place your used cartridges. We collect them and send them to our facilities, where each cartridge is remanufactured and nothing ends up in landfill, in line with the principles of the circular economy.
The service is free of charge and is reserved exclusively for Fujifilm business customers, and only for original Fujifilm brand toner cartridges.
Click on the button below and you will be redirected to the BERG portal, where you can fill in the ECOBOX recovery request form.
If you do not yet have an ECOBOX, you can request one by writing to ufficio.ordini_ffit@fujifilm.com, with the subject line “Fujifilm Italia Cartridge Collection”, and providing the following information: company name, VAT number, full address and number of ECOBOXES required.
You will be contacted by telephone by the Berg collection service, which will arrange a date with you for the ECOBOX to be collected from your offices.
During collection, the transporter will apply a barcode label to the ECOBOX to track the waste correctly.
You will also be given a copy of the Waste Identification Form (WIF), in accordance with current legislation.
Once the waste arrives at the treatment centre, you will receive the final copy of the WIF as required by law.
At the time of collection, you will receive a new replacement ECOBOX.
a) You declare that you have read, understood and accepted the Terms and Conditions in full, and that you have read the Privacy Policy of FUJIFILM ITALIA SPA.
b) You are aware and accept that you will leave the Fujifilm Italia Spa website and be automatically transferred to the portal dedicated to the submission of collection requests (‘BERG Portal’), managed by third parties.
* Currently, used toner cartridges from Fujifilm office printers are collected on the market. A specific selection of cartridges is sent to our plant for refilling, while the others are destined for disposal. At this stage, the materials are carefully separated into plastic, metal, residual toner and other components in order to recover all raw and secondary materials, which are then reintegrated into the production cycles.
Fujifilm Italia S.p.a., with registered office in Via San Boio 1-3 – 20054 Segrate (MI) – VAT number 13158880966, contactable at the e-mail address privacy_ffit@fujifilm.com, processes personal data provided by filling in this form as data controller. The data controller has appointed a Data Protection Officer who can be contacted at andrealisi@studiolegalelisi.it.
Personal data will be processed using electronic and manual means and will be stored for a period of time not exceeding that necessary to pursue the purposes of ensuring the provision of the service, or to fulfil specific legal obligations. The legal basis for the processing is the performance of a service requested by the data subject; in addition, there is a need to comply with regulatory obligations. The provision of data is necessary to enable Fujifilm Italia S.p.A. to carry out the operations essential to the management of the service. The personal data collected may be shared with service providers who support the running of the prize competition.
Data subjects have the right to exercise their rights as data subjects at any time. Specifically, among other things, they have the right to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy or request its integration or updating, or correction, as well as to request access, restriction, erasure, portability and anonymisation or blocking of the data processed and to object in any case, for legitimate reasons, to their processing.
Data subjects shall have the right to lodge a complaint with the Supervisory Authority, represented in Italy by the Data Protection Authority (www.garanteprivacy.it).
In order to exercise the above rights, it shall be sufficient for the data subject to send a specific communication to the Data Controller using the contact details provided above.
1) Subject
This document (hereinafter referred to as ‘Terms and Conditions’) governs the collection service for used FUJIFILM toner cartridges (hereinafter referred to as the ‘Service’), which FUJIFILM ITALIA S.P.A. , with registered office in Via San Bovio, 1-3 - 20054 San Felice (Segreen Business Park) Segrate (MI) - VAT number 13158880966 (hereinafter referred to as ‘FUJIFILM’), makes available to its professional customers.
The purpose of the Service is the provision, free of charge, by FUJIFILM through the company Berg Phi S.r.l., with registered office in via Sant'Elia, 4 22079 Villa Guardia CO (hereinafter ‘Berg’ or the ‘Partner’), VAT number 03150230138, of a service for the collection of used original FUJIFILM toner cartridges, using containers (known as ‘Ecoboxes’), which are collected by authorised carriers appointed by FUJIFILM or the Partner. The collected cartridges are destined to be remanufactured or recycled in FUJIFILM Group factories.
FUJIFILM acts as an Intermediary without holding the waste and declares that it is in possession of the relevant authorisations required by law. Berg acts as an Intermediary, Carrier and temporary Depositary of the collected waste and is in possession of the relevant authorisations required by law. Berg may in turn use third parties authorised in accordance with the law.
By clicking on the ‘Submit request’ button, Recipients agree to transfer the data entered in the form to the Partner's management system dedicated to collection requests (hereinafter referred to as the Management System). The Management System, and the data contained therein and necessary to perform the Service, are owned and managed by Berg.
By clicking on the ‘Submit request’ button, Recipients agree to transfer the data entered in the form to the Partner's management system dedicated to collection requests (hereinafter referred to as the Management System). The Management System, and the data contained therein and necessary to perform the Service, are owned and managed by Berg.
2) Service Recipients
The Service is intended exclusively for professional customers, i.e. entities which, in addition to those indicated in Article 3, paragraph 1, letter c) of Legislative Decree 206/2005, use FUJIFILM toner cartridges in the context of an economic, institutional or technical-operational activity, even if not predominant, other than private domestic consumption, based in Italy and considered by law, with reference to original FUJIFILM toner cartridges, to be producers of waste (for example: end users of cartridges such as companies, public administrations, professionals, as well as service providers, where the waste consisting of the used cartridge is the product of maintenance activities).
In the rest of this document, these customers are referred to as ‘Recipients’, ‘Users’, “Customers” or ‘Clientele’. Any other meanings attributable to these terms that do not refer to the description in this article are therefore excluded.
3) The Service
The Service is dedicated to the collection of original FUJIFILM toner cartridges that have been manufactured by the FUJIFILM Group and marked with the ‘FUJIFILM’ brand (hereinafter referred to as ‘FUJIFILM Cartridges’).
FUJIFILM does not accept products from third parties. For example, the Programme does not include cartridges that have been remanufactured by third parties, compatible cartridges, cartridges intended for use in machines manufactured by third parties, or counterfeit cartridges. Other types of waste are also excluded.
FUJIFILM Cartridges are classified under EWC code 16 02 16, which covers components removed from end-of-life equipment that do not contain hazardous substances.
To use the Service, the User can request the collection of one or more Ecoboxes by filling in the form at the following link https://www.fujifilm.com/it/it/business/recycling-used-toner-cartridges, indicating the preferred times and days for collection.
No login, profile creation or registration is required. The only information requested is that necessary for the proper execution of the Service.
The User will be kept informed by email of the status of their request and will be contacted by the carrier to arrange the collection date.
No login, profile creation or registration is required. The only information requested is that necessary for the proper execution of the Service.
The User will be kept informed by e-mail of the status of their request and will be contacted by the carrier to arrange the collection date.
The Partner will arrange for the collection of the Ecoboxes, either directly or through a designated carrier – and in any case in possession of the authorisations required by law – within 30 days of the request.
Collections to be made on islands or in areas that are difficult to reach, such as the Venice Lagoon or disadvantaged areas, may be made after the timeframe indicated in the previous paragraph.
At the time of collection, the carrier will deliver one or more empty Ecoboxes to be used for subsequent collections.
If the User does not already have an Ecobox, they can request one by sending an email to ufficio.ordini_ffit@fujifilm.com with the subject line “Fujifilm Italia Cartridge Collection” and providing the following information: company name, VAT number, full address, number of Ecoboxes to be received.
Upon collection, the carrier will apply a special label with a barcode to the Ecobox, which will enable the waste to be tracked.
he carrier will provide the User with a copy of the Waste Identification Form (‘FIR’), in accordance with the law.
After the waste arrives at the treatment plant, the User will receive the final copy of the FIR, in accordance with the law.
For any requests for information, the User can write to: formulari@bergphi.it
Ecoboxes
In order for the Service to be performed correctly, the User must carry out the following preparatory activities:
1) Place the used cartridge in the packaging that contained the new cartridge.
2) Carefully place the used cartridge, packaged as described in point 1), in the plastic bag inside the Ecobox.
3) Repeat the same steps for a minimum of 9 cartridges and a maximum of 12 cartridges per Ecobox.
4) Close the plastic bag with the special tie.
5) Close the Ecobox as described on the box itself.
Collection is not guaranteed if the Ecobox contains fewer than 9 cartridges, if containers other than the Ecobox are used, or if waste other than FUJIFILM cartridges is placed in the Ecobox.
The Ecobox must be left in a location that is easily accessible for collection.
If the user does not comply with the preparatory activities described in this article, FUJIFILM reserves the right not to collect the Ecobox and to exclude the user from using it for further requests.
4) User obligations and proper use of the Service
The User undertakes to use the Service exclusively for the collection and delivery of original FUJIFILM toner cartridges that have been used in the course of their professional activities.
It is expressly forbidden to place the following items in the Ecoboxes:
· non-original FUJIFILM cartridges or cartridges remanufactured by third parties;
· waste other than used toner cartridges (e.g. WEEE, paper, plastic, batteries, etc.);
· cartridges that are still intact or partially used;
· unauthorised hazardous or flammable materials.
It is also prohibited to fill Ecoboxes improperly, incompletely or in excess of their intended capacity.
FUJIFILM reserves the right to temporarily suspend the provision of the Service to any User who makes improper or non-compliant use of it, including following a report by the logistics operator in charge or the waste manager. In the event of a repeat offence, FUJIFILM may deny future access to the Service, without prejudice to any rights to compensation for damages.
The User acknowledges that, pursuant to Article 183, paragraph 1, letter f) of Legislative Decree 152/2006, they are the producer of the waste and are therefore responsible for its correct identification, classification and preparation for disposal.
Without prejudice to the provisions of the law, FUJIFILM assumes no responsibility for non-compliant content placed in the Ecoboxes by the User. In particular, FUJIFILM is not liable for:
di eventuali danni derivanti dal conferimento di rifiuti non ammessi o pericolosi;
della perdita, deterioramento o mancata restituzione di materiali non pertinenti o erroneamente conferiti dall’Utente;
· di sanzioni, contestazioni o obblighi derivanti da violazioni normative imputabili esclusivamente all’Utente quale produttore del rifiuto.
5) Changes to these Terms and Conditions
FUJIFILM reserves the right to change these Terms and Conditions. Each time the User requests a new collection, they accept the latest version of the Terms and Conditions, available on the FUJIFILM ITALIA website.
FUJIFILM also reserves the right to discontinue the Service, ensuring in any case the proper execution of requests pending at the time of discontinuation.
The security of communications sent via the Internet (including by e-mail) is subject to many factors beyond FUJIFILM's control. FUJIFILM cannot guarantee the security or confidentiality of any electronic communication.
6) Contacts
The User may contact FUJIFILM at the e-mail address ufficio.ordini_ffit@fujifilm.com to request information about the Service. For enquiries regarding a specific collection request, please write to the e-mail address plm@bergphi.it.
7) Liability
Use of the Service does not constitute any release from the liability and obligations incumbent upon the waste producer under the law.
The waste producer therefore remains responsible, among other things, for the management of temporary storage in accordance with applicable legislation.
8) Privacy
Fujifilm Italia S.p.a., with registered office in Via San Boio 1-3 – 20054 Segrate (MI) - VAT number 13158880966, which can be contacted at the e-mail address privacy_ffit@fujifilm.com , processes personal data provided by completing this form for purposes strictly related to the activation, management and traceability of the micro-collection service for used toner cartridges, as data controller.
In particular, the data will be used for:
the registration of requests for the Ecobox collection and delivery service;
· the identification of the User as the producer of the waste for the purposes of environmental legislation;
· the operational management of waste flows, including the issuance of the Waste Identification Form (FIR) and integration with the National Electronic Register (RENTRI);
· sending operational communications relating to the Service;
· preparing internal reports and fulfilling documentary requirements related to environmental compliance.
The data controller has appointed a Data Protection Officer who can be contacted at andrealisi@studiolegalelisi.it .
Personal data will be processed using electronic and manual means and will be stored for a period of time not exceeding that necessary to pursue the purposes of ensuring the provision of the service, or to fulfil specific legal obligations. The legal basis that legitimises the processing is the performance of a service requested by the data subject; in addition, there is a need to comply with regulatory obligations. The provision of data is necessary to enable Fujifilm Italia S.p.A. to carry out the operations essential to the management of the service. The personal data collected may be shared with service providers who support the running of the prize competition.
Data subjects have the right to exercise their rights as data subjects at any time. Specifically, among other things, they have the right to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy or request its integration or updating, or correction, as well as to request access, restriction, erasure, portability and anonymisation or blocking of the data processed and to object in any case, for legitimate reasons, to their processing.
Data subjects shall have the right to lodge a complaint with the Supervisory Authority, represented in Italy by the Data Protection Authority (www.garanteprivacy.it).
In order to exercise the above rights, the data subject need only send a specific communication to the Data Controller using the contact details provided above.
The personal data provided by the User in connection with this Service will be processed in compliance with Regulation (EU) 2016/679 (‘GDPR’) and current Italian legislation on the protection of personal data.