Hello, PrintSync Bunbury & Albany customers
We are pleased to announce our operations are merging in your area to enhance our level of service to you. This new structure will ensure we can strengthen the support we can provide in your area and ensure you have access to a more diverse range of services.
Fujifilm Business Innovation
- Firstly, nothing changes in terms of our commitment to you. We will continue to supply, service and maintain your equipment, software and solutions as we do today.
- Moving forward your service will be managed by the team at our Authorised Dealership SOS Office Equipment.
- Our ABN and ACN numbers are not changing so there is no change to our contract with you and we will continue to deliver all products, services and support for the duration of our agreement.
- For service requests, technical support and consumables, continue to contact us as you do today. The customer care team will book in your request directly with FUJIFILM Business Innovation Australia team. For more information see “How do I request service, support or consumables?” below.
- To make it easier for you, we have now introduced a new phone number for your area. Moving forward, please contact our customer care team on (08) 6399 0199.
Although this integration may introduce a few new names, you will also continue to see some PrintSync faces as they move to SOS Office Equipment – including some of your account managers and technicians. This not only will ensure a smoother transition for you and your business but will also enable us to increase our service and support footprint.
For service requests, technical support and consumables, continue to contact us as you do today on:
- For email requests: email@example.com
- For phone requests: (08) 6399 0199
Please note, this is a new central number for your convenience. All numbers will now redirect to the above.
- For pick-ups:
SOS Office Equipment, Unit 3 Station Complex, Picton Rd, Bunbury WA 6230
Unit 1 89 Cockburn Road, Centennial Park, Albany, WA 6330
If you have any questions or concerns during this period, please don’t hesitate to reach out to us on firstname.lastname@example.org
SOS Office Equipment is an Authorised Dealer for FUJIFILM Business Innovation and has been dedicated to Western Australian business for more than 30 years.
Led by company director Quintin Whitcher, SOS is a customer-first business – with its customer service, attention to detail, knowledgeable staff with a can-do attitude and fit for purpose equipment setting it apart in the region.
The company has built a reputation as a quality supplier of office and business equipment and the best service provider in WA’s South West region and the Great Southern.