Field Service
NEWWith over 35+ years of experience, we know that great on-site service begins with rapid response and ends with your Technology and Automation equipment returned to full service. We deliver customized on-site service solutions for our customers. We work with you and your business to fulfill your customer’s needs for on-site service programs. All of these programs can be customized to maximize all your unique requirements.
Precision Service - Today’s technology is getting smaller and more complex. Fujifilm has the latest technology and training to deliver customized precision services.
Connected technicians – Fujifilm’s service staff uses the latest connected technology such as laptops, hand held devices with mobile data, video streaming, and access to Fujifilm’s proprietary technology support infrastructure.
FSR support – Over many years, Fujifilm has developed a proprietary support infrastructure system for our field support representatives. This system includes product technical manuals, software, repair instructions, and customer specific processes and procedures.
Level 2 and Level 3 Technical Support - Fujifilm has an internal technical support team with many years of experience that support the field support representatives.