How Robotic Process Automation (RPA) Can Optimise Your Business
What does operational excellence look like today in the 21st century? Given the potential of new technology to optimise productivity, and the serious security challenges of the data-driven workplace, robotic process automation (RPA) is a strategic focus area for many future-facing businesses. RPA is being increasingly leveraged to redirect high-value resources of employee time and energy towards more human-centred frontline processes requiring qualitative judgement.
But this powerful technology does more than take over tasks that are repetitive and time-consuming—it can also support a comprehensive cybersecurity framework that is both stringent and scalable in the face of multiple risks.
Automation: Enhancing human productivity
For many businesses, today’s workflow is a combination of rule-based, manual processes, and more demanding and complex tasks. Balancing these two processes is made more challenging by the exponential increase of volume of information to be handled and the pressure to retain both employees and customers in a crowded, competitive market.
RPA comprises an entire range of technologies that, together, offers a powerful solution to these multiple challenges of productivity. It addresses the challenges of data processing by automating data entry and other tasks which are time-sensitive and highly susceptible to human error and neglect. Accelerating the workflows of extracting, inputting, and verifying information in this way enables growing businesses to serve a larger client base, while also supporting employees’ ability to focus on value-added activities requiring human interaction and engagement.
As an example, a financial services company in New Zealand adopted FUJIFILM Business Innovation’s RPA solution to automate integral processes such as data-cleansing and consolidating information from several client portals. In human hands, these procedures usually took several hours; but with RPA, the work of data-cleansing was reduced to 30 minutes, and client portal consolidation was trimmed down to three minutes—without error.
The solution provided co-benefits beyond immediate time-saving. Freed from the tedium of difficult procedural work, employees could focus on customer engagement, creative problem-solving, and agile collaboration. The faster completion time also increased financial savings, all while increasing data accuracy and service capacity.
Agile security: Ensuring scalable compliance
The nature of digital data is that it can be accessed through multiple devices such as computers, mobile phones and printers, and by multiple users with different profiles like former or current employees, or guest users. In response to these risks of data security, businesses can deploy a range of best practices and technologies to implement a self-defending security response across all sensitive points of access. Printer is a common device used by everyone, thus it plays a critical points of access where data is frequently stored and circulated, FUJIFILM Business Innovation provides a range of strategic security solutions for businesses to mitigate and manage risk at every stage of the workflow:
- User identity authentication can be programmed and fine-tuned to enable access for authorised recipients of sensitive documents. This eliminates the margin of human error, and also ensures compliance with regulatory requirements.
- An automatic report of each document’s history of access by user, device, and date adds a critical layer of security, providing administrators with an automated and comprehensive audit trail at their fingertips.
- Administrators gain the ability to store, categorise, and save large volumes of information—from digital identity profiles to data activity records—making it easier to not only trace any potential security breaches, but also proactively prevent them.
- Safeguard copyrighted data through digital rights management (DRM), an intelligent system-based strategy for balancing data access with security through multiple functions such as document permissions and file encryption.
Harnessing the power of RPA
RPA enables operational excellence that meets the evolving demands and opportunities of time: scaling up security compliance in an evolving landscape of risk and accelerating new forms of productivity. Harnessing this power, however, requires investing in a partner with the expertise, technology, and guidance to assist companies in crafting an automation architecture and implementation strategy specific to them.
FUJIFILM Business Innovation’s RPA Solution offers an end-to-end approach to fully optimise the potential of RPA, by transforming workflows and digitising document-intensive processes. Thanks to a combination of intuitive automation technologies—artificial intelligence (AI), robotic process automation (RPA), information capture, mobility, analytics, and process orchestration, FUJIFILM Business Innovation enables organisations to reach the next level of innovation and excellence.
Contact FUJIFILM Business Innovation Sales Representative to learn more.
