Customer Engineer

Career fujifilm

Customer Engineer

Posting Date: 13 Jun, 2024

Specialization Engineering, Customer Service
Job type Permanent, Full Time
Minimum Experience 1 year
Location Work in Client Site

The Job

  • Carry out field services activities in an effective and efficient way to meet customer satisfaction and business objectives
  • Handle installation and maintenance work for full range of color printers, copiers and multi-function products at customers’ premises

The Person

  • Diploma or above in IT/Electronic/Computer Science or related disciplines
  • Certificate holder of CompTIA / CCNA / MCSE / MCITP is preferable 
  • 1 year's on-site field services experience 
  • Hardware troubleshooting, Basic networking, Windows/MacOS/Linux skill & experience
  • Practical work experience in basic color management and digital printing in office automation industry will be of distinct advantage
  • Knowledge in problem solving and quality improvement process
  • Good team player, able to work independently and work on multi-task
  • Disciplinary, eager to learn, customer oriented, continuous improvement and quality oriented
  • Excellent interpersonal and customer service skills
  • Fresh graduated will be also considered

Compensation & Benefits

  • Diploma or above in IT/Electronic/Computer Science or related disciplines
  • Certificate holder of CompTIA / CCNA / MCSE / MCITP is preferable 
  • 1 year's on-site field services experience 
  • Hardware troubleshooting, Basic networking, Windows/MacOS/Linux skill & experience
  • Practical work experience in basic color management and digital printing in office automation industry will be of distinct advantage
  • Knowledge in problem solving and quality improvement process
  • Good team player, able to work independently and work on multi-task
  • Disciplinary, eager to learn, customer oriented, continuous improvement and quality oriented
  • Excellent interpersonal and customer service skills
  • Fresh graduated will be also considered

Application Procedure

If you are interested in pursuing a career at FUJIFILM Business Innovation Hong Kong, please send your full resume, including your current and expected salaries to our Human Resources Department by email shm-fbhk-hrdept@fujifilm.com.

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