Customer Engineer
Posting Date: 25 Mar, 2024| Specialization | Engineering, Customer Service |
| Job type | Permanent, Full Time |
| Minimum Experience | 1 year |
| Location | Work in Client Site |
The Job
- Carry out field services activities in an effective and efficient way to meet customer satisfaction and business objectives
- Handle installation and maintenance work for full range of color printers, copiers and multi-function products at customers’ premises
The Person
- Diploma or above in IT/Electronic/Computer Science or related disciplines
- Certificate holder of CompTIA / CCNA / MCSE / MCITP is preferable
- 1 year's on-site field services experience
- Hardware troubleshooting, Basic networking, Windows/MacOS/Linux skill & experience
- Practical work experience in basic color management and digital printing in office automation industry will be of distinct advantage
- Knowledge in problem solving and quality improvement process
- Good team player, able to work independently and work on multi-task
- Disciplinary, eager to learn, customer oriented, continuous improvement and quality oriented
- Excellent interpersonal and customer service skills
- Fresh graduated will be also considered
Compensation & Benefits
- Diploma or above in IT/Electronic/Computer Science or related disciplines
- Certificate holder of CompTIA / CCNA / MCSE / MCITP is preferable
- 1 year's on-site field services experience
- Hardware troubleshooting, Basic networking, Windows/MacOS/Linux skill & experience
- Practical work experience in basic color management and digital printing in office automation industry will be of distinct advantage
- Knowledge in problem solving and quality improvement process
- Good team player, able to work independently and work on multi-task
- Disciplinary, eager to learn, customer oriented, continuous improvement and quality oriented
- Excellent interpersonal and customer service skills
- Fresh graduated will be also considered