Customer Engineer

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Customer Engineer

Posting Date: 14 Feb, 2022

Specialization Engineering, Customer Service
Job type Permanent, Full Time
Minimum Experience 1 year
Location Hong Kong - Work in Client Site

The Job

  • Carry out field services activities in an effective and efficient way to meet customer satisfaction and business objectives
  • Handle installation and maintenance work for full range of color printers, copiers and multi-function products at customers’ premises

The Person

  • Diploma or above in IT/Electronic/Computer Science or related disciplines
  • Certificate holder of CompTIA / CCNA / MCSE / MCITP is preferable 
  • 1 year's on-site field services experience 
  • Hardware troubleshooting, Basic networking, Windows/MacOS/Linux skill & experience
  • Practical work experience in basic color management and digital printing in office automation industry will be of distinct advantage
  • Knowledge in problem solving and quality improvement process
  • Good team player, able to work independently and work on multi-task
  • Disciplinary, eager to learn, customer oriented, continuous improvement and quality oriented
  • Excellent interpersonal and customer service skills
  • Fresh graduated will be also considered.

Compensation & Benefits

  • Compensation package: We offer competitive rewards which are commensurate with your competence, qualifications and performance
  • Retirement schemes: MPF scheme
  • Leave benefits: Annual leave, paid sick leave, maternity leave, paternity leave, marriage leave, compassionate leave, birthday leave, examination leave and blissful leave
  • Medical schemes: Clinical, hospitalization and dental benefits
  • Insurance: Group life Insurance 
  • Sponsorship: Tax efficiency scheme, education and training sponsorship
  • Learning and development: To nurture expertise, vigor and innovation among our talents, we offer a wide variety of training programs. In addition to product and IT knowledge, specific examples on offer include professional selling skills, service excellence, to management development

Application Procedure

If you are interested in pursuing a career at FUJIFILM Business Innovation Hong Kong, please send your full resume, including your current and expected salaries to our Human Resources Department by email

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